Complaint Review: Myriad Laboratories And Genetics - Salt Lake City Utah
- Myriad Laboratories And Genetics 320 Wakara Way Salt Lake City, Utah U.S.A.
- Phone: 801-584-3600
- Category: BBB Better Business Bureau
Myriad Labs, Myriad Genetics These people use deceptive practices to fleece you of your money Salt Lake City Utah
*UPDATE Employee: Setting the Record Straight
*Consumer Comment: myriad labs and genetic testing
So this is the scam:
Myriad labs, working with a network of reps across the country, sell doctors on talking their female patients into having the BRAC test, to detect the possiblibilty of cancer in your family line. Granted, this is a noble calling, however, of course, this genetic test is patented, and Myriad is the ONLY lab in the country offering it.
The scam goes like this: Doctor says: I just a simple blood test. They will call you and tell you what you will have to pay, based on your insurance coverage. You can then decide if you want to have the test. (Have you seen the prominent TV commercials during the news hour, for the BRAC test?).
You sign a release form, that states, if your insurance company will not cover more than $375 dollars, you will be contacted by the lab to get permission to run the test. If your insurance company covers everything but $375 dollars, they run the test.
What they actually do is run the test, then send the bill to the insurance company. In my case, the insurance company sent me a bill for $600+ dollars. I called Myriad labs, and they immediately agreed to reduce the bill to the $375 dollar threshold.
That sounded a bit decetive to me. So I complained. They pointed to the release form I signed. I then complained to the SLC BBB. Not more than 5 days later, Myrid called and forgave the $375 balance. They even cut me a check for the amount that I had paid toward the balance I owed.
Sounds like fraud to me. And a very deceptive business practice. Any lawyer out there could make a mint from this. I am sure that thousands of people have been had for hundreds of thousands of dollars from this scam.
This report was posted on Ripoff Report on 04/28/2009 04:33 PM and is a permanent record located here: https://www.ripoffreport.com/reports/myriad-laboratories-and-genetics/salt-lake-city-utah-84108/myriad-labs-myriad-genetics-these-people-use-deceptive-practices-to-fleece-you-of-your-mo-447258. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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