Complaint Review: MyTeleBill - Internet
- MyTeleBill mytelebill.com Internet U.S.A.
- Phone: 888-296-8079
- Web:
- Category: Telephone Companies
MyTeleBill Fradulent charges on my phone bill Ripoff Internet
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I received my local phone bill yesterday (Friday) and looked it over as usual. I noticed right away that it was about $10 more than normal, so I tried to find the difference.
On the last page I found a $9.95 charge + $.70 tax for "My Tele Bill". Along with this information was a number to call for 'billing inquiries'. Since I had never heard of My Tele Bill and didn't appreciate the extra $10 charge, I callled immediately.
When questioned, the lady that answered explained that I had signed up for this service online on June 5. She also stated that I had done so in response to the promise of $1000 in coupons.
I am certain I did not 'buy' $1000 in coupons for a $10 per month extra charge on my phone bill. And even if I had, the coupons have never made it to my home.
After some discussion, she stated that she would cancel the charges from that point on, but I would still be expected to pay for the services that I had received. Whereupon I expained that if I had truely received any type of service, I would pay the charge. But as far as I could see, I had received nothing for my $10.
She brought up the $1000 in coupons again and I explained that I had not received them by mail or email. At this point I indicated that if she could not remove this current charge that I needed to speak with someone who could.
After a few moments of silence, she agreed to send a credit for the $10 to my local phone company and asked if there was anything else she could do. I will say that she was courteous and did not get irate with me. Lucky girl.
Ron
Bellefontaine, Ohio
U.S.A.
This report was posted on Ripoff Report on 07/14/2007 05:45 AM and is a permanent record located here: https://www.ripoffreport.com/reports/mytelebill/internet/mytelebill-fradulent-charges-on-my-phone-bill-ripoff-internet-260810. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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