Complaint Review: NACA Loan Modification Program - Jamaica Plain Massachusetts
- NACA Loan Modification Program 3607 Washington St Jamaica Plain, Massachusetts United States of America
- Phone: 1-888-495-6222
- Category: Loan Modification
NACA Loan Modification Program NACA Application pended for over a year, now facing foreclosure Jamaica Plain, Massachusetts
M original lender was Cornerstone Mortgage who sold my loan immediatedly after closing to Countrywide, who in turn was bought out by Bank of America. Towards the end of 2008 I foresaw financial distress and submittted an application to Countrywide for home loan modification assistance. A Countrywide rep informed me that the process would take longer than usual because "everybody" was wanting assistance.
When news of Bank of America supposedly buying Countrywide reached the media, I contacted Countrywide for an updated status. The Cw rep told me my application would continue and as long as I had the application on file, my home would not be foreclosed on.
I became a little leary and on February 7, 2009 attended a NACA workshop with hopes of speeding up the process because I am employed and just wanted a more affordable mortgage. I immediately went home after the workshop and entered the required information into my webfile. I spoke with Shirleen @NACA on 2/18/2009 and went over my budget.
In the beginning I was constantly checking my webfile and the status was always, "lender requiring additional documents". I would fax the documents. I was told that the transition between Countrywide and Bank of America caused a delay on my application.
September 2009, I received an email signed by Bruce Marks stating that NACA was going to work hard to resolve all pending applications. When I called to find out why my status never changed I was told as soon as I faxed more documents, the rep was going to work on getting me a resolution. Meanwhile, I watch the televised success stories of people who show up at the media driven seminars and get help on the spot. I too, got up early and waited in line to attend a workshop, but it was not televised.
To make a long story short, the attorneys from BOA sent me a auction of my home letter which is scheduled 5/4/2010 at 1 pm. I presently am locked out of my NACA webfile (my id 489755, password and email address are now invalid). I faxed the letter to NACA and have mailed a letter. I tried calling but the wait time is unbelievably longgggggggggggggggggggggggggggggggg!!!!!!!!
The auction letter was dated 4/1/2010. A couple of days later I receive a letter in the mail from BOA foreclosure department advising me of my options to save my home and advising me to visit a choice of two websites. When I visit the website, quess what the 1st step is.....call BOA (yo-yo effect). On the same date, I received a letter in the mail dated 4/4/2010 from BOA attornies basically telling me to contact BOA for my options.
I really didn't intend for this to be a rip-off report, because I didn't pay NACA any money for their services, I was just curious if anyone else was experiencing difficulties with their file. I only saw 5 reports and considering how many people are needing assistance, that's a very very very low unhappy rate.
I notice one person sought the assistance of an attorney, at this point I'm thinking that might be my best option, because time is ticking and I have no way of verifying if NACA is working to delay my auction date.
Again, I didn't really want to give NACA a bad report, I was just curious if anyone else had to wait this long and go through the point of foreclosure before NACA resolved your hlm.
This report was posted on Ripoff Report on 04/21/2010 08:34 AM and is a permanent record located here: https://www.ripoffreport.com/reports/naca-loan-modification-program/jamaica-plain-massachusetts-02130/naca-loan-modification-program-naca-application-pended-for-over-a-year-now-facing-foreclo-595194. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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