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Report: #1188378

Complaint Review: NACA - Tampa Florida

  • Submitted:
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  • Reported By: John Garcia — Tampa Florida
  • Author Confirmed What's this?
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  • NACA 3825 Henderson Blvd Tampa, Florida USA


*Consumer Comment: NACA is only governed by the IRS. Here is how to complain

*UPDATE Employee: NACA Does Indeed Work

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Please be aware of NACA "The Neighborhood Assistance Program" specially the one located in TAMPA FL.  I went to the famous 1st introduction in an apartment community in June of 2014. They do not promise you to get the mortgage. However, they said you as a 1st time buyer could get the benefits of a great program through them.  PLEASE DO NOT FALL FOR THAT - IS A LIE.  

I'm a very organized person, also computer savvy and try to make the job easy on them by providing them with all documents that they required for the 1s interview at the NACA’s office (15 days from the meeting in the apt community). I was prepared with "ALL DOCUMENTS" in hard copy and Digital (flash drive). The first person who helped me on the first interview after 2 months of collecting documents from me and NOT RESPONDING TO MY EMAIL OR CALLS, she decided to QUITE her job. The Office manager, told me  ”I'm sorry, we are going to transfer you to another councilor", I asked her "What did the previous councilor did? – She answered unfortunately nothing, that’s the reason she is no longer with us."; I was so pissed. So she transferred me to this other lady, since then I have the same issues, NO PHONE CALLS ARE RETURNED, NO EMIAL EITHER.

It's been 5 Months of continuous documents, and emails, and phone calls with the same results. NOTHING. The worst part is that I called the MAIN CORPORATE NUMBER and a person "Ana" told me, that they can do much as they are not provided with the best tools to provide a better service "CAN YOU BELIEVE WHAT THIS LADY TOLD ME?  and employee...OMG."  So please... I know is hard to get your first house and we as potential 1st time buyers, we try to get as much help from some non-profit agencies and governmental agencies too. But the nightmare of going thought NACA is not worth it.  MY MISION NOW, ITS TO BRING THIS COMPANY DOWN!. 

I'm going to contact BANK OF AMERICA and CITY GROUP which is the two banks who are funding this NACA Company, with the hope to bring qualified 1st time buyers. What they don’t know is that the owner(s) is packing all the money and the NACA agencies are not doing what they are supposed to, because they are either negligent or they don’t have the tools because the NACA owner is putting all that money in to his pocket.


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#2 Consumer Comment

NACA is only governed by the IRS. Here is how to complain

AUTHOR: rachel - (United States)

POSTED: Wednesday, June 19, 2019

Please, download and fill out f13909, complaint against tax-exempt org. and file it with the IRS. NACA is a 501(c)4 and the ONLY people who regulate and govern their actions are the IRS. Check "other" for the violation type, write in "actions contradictory to public policy" and describe what happened.

Your voice will be heard. The IRS is the ONLY people who can stop the injustice NACA has caused so many people. The instructions to mail or email the complaint are with the form. The IRS has the authority to revoke their 501(c) status and investigate the claims.

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#1 UPDATE Employee

NACA Does Indeed Work


POSTED: Tuesday, June 07, 2016

NACA has helped more than 50,000 families become homeowners with no down payment, no closing costs, and a fixed below market interst rate.


Anyone with questions or concerns may contact me directly to have their concerns reviewed or addressed.


Tim Trumble

Online Operations, NACA

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