Complaint Review: Nalley Infiniti - Marietta Georgia
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- Author Confirmed
- Nalley Infiniti 1431 Cobb Parkway South Marietta, Georgia U.S.A.
- Phone: 770-281-8600
- Web:
- Category: Auto Dealers
Nalley Infiniti Shady Practices, Totally dishonest Marietta Georgia
*Consumer Comment: Why are you doing your local dealer's job?
*Consumer Comment: Why are you doing your local dealer's job?
*Consumer Comment: Why are you doing your local dealer's job?
*Consumer Comment: Why are you doing your local dealer's job?
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This is a condensed report I sent to the Better Business Bureau.
On Thursday December 14th, I purchased a 2007 G35 Infiniti from Infiniti of Charlotte,NC. The car was coming from Nalley Infiniti Atlanta. I was contacted Friday morning from the Charlotte Infiniti that Nalley had sold the car Thursday night. This was a screw up from the Charlotte dealer since I had paid in full and they now could not produce the car. I then looked at other options and contacted a couple other Infiniti dealers. Late Friday afternoon I decided to call Nalley -Marietta, GA (since they sold my first car)to see if they could get me a car that I was looking for and explained what had happened in Charlotte.
They looked in their data base and found exactly what I was looking for and said they could get it for me by the end of the week. I ask them if they could give me the same deal as Charlotte, then we could do business. I faxed them my detailed Bill of Sale from the Charlotte Infiniti and got a call back a few minutes later. The sales associate said they could do the EXACT same deal. Not close, or come on down, but the same EXACT deal. So I drove down on Tuesday the 19th to purchase the car. After the usual procedures of checking my car, looking over the Bill of Sale, etc., I was informed (30 minutes later) that the car I wanted had an extra factory installed package (Tech).
That's not what I was told earlier. I called and was contacted 6 times about this particular car as well as the same deal by the sales associate. I then found out that they were going to give me $1000 less on my trade. That was not the deal. They had my receipt showing the purchase price and trade-in price from Charlotte (days earlier) and agreed to my terms to do the same deal. So they did not get me the same car as promised as well as did not do the same pricing as was agreed. They 100% lied to me and brought me to their dealership under false pretense. There was no misunderstanding of the terms after 6 phone calls. This is the ultimate reason why consumers think car dealerships are slime! Thank you
Jeff
Asheville, North Carolina
U.S.A.
This report was posted on Ripoff Report on 12/19/2006 05:14 PM and is a permanent record located here: https://www.ripoffreport.com/reports/nalley-infiniti/marietta-georgia-30060/nalley-infiniti-shady-practices-totally-dishonest-marietta-georgia-226322. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#4 Consumer Comment
Why are you doing your local dealer's job?
AUTHOR: Thomas - (U.S.A.)
SUBMITTED: Tuesday, December 19, 2006
And more to the point, why do you want to buy a new car at Dealer A that was then obtained from Dealer B's inventory?
If that 'new' car were brought in on a tiltbed truck you will pay mmmm... $390 more, and you will get a pig in a poke- no telling how much it had already been demoed. Some new cars are damaged in demos and then repaired.... do you want one of those?
If some lotjocky drives it up, your new car will have been pounded down the road at probably 70 mph and maybe otherwise abused.
My suggestion: If you want a new car, buy a new car that is delivered directly from the manufacturer to your selling dealer.
#3 Consumer Comment
Why are you doing your local dealer's job?
AUTHOR: Thomas - (U.S.A.)
SUBMITTED: Tuesday, December 19, 2006
And more to the point, why do you want to buy a new car at Dealer A that was then obtained from Dealer B's inventory?
If that 'new' car were brought in on a tiltbed truck you will pay mmmm... $390 more, and you will get a pig in a poke- no telling how much it had already been demoed. Some new cars are damaged in demos and then repaired.... do you want one of those?
If some lotjocky drives it up, your new car will have been pounded down the road at probably 70 mph and maybe otherwise abused.
My suggestion: If you want a new car, buy a new car that is delivered directly from the manufacturer to your selling dealer.
#2 Consumer Comment
Why are you doing your local dealer's job?
AUTHOR: Thomas - (U.S.A.)
SUBMITTED: Tuesday, December 19, 2006
And more to the point, why do you want to buy a new car at Dealer A that was then obtained from Dealer B's inventory?
If that 'new' car were brought in on a tiltbed truck you will pay mmmm... $390 more, and you will get a pig in a poke- no telling how much it had already been demoed. Some new cars are damaged in demos and then repaired.... do you want one of those?
If some lotjocky drives it up, your new car will have been pounded down the road at probably 70 mph and maybe otherwise abused.
My suggestion: If you want a new car, buy a new car that is delivered directly from the manufacturer to your selling dealer.
#1 Consumer Comment
Why are you doing your local dealer's job?
AUTHOR: Thomas - (U.S.A.)
SUBMITTED: Tuesday, December 19, 2006
And more to the point, why do you want to buy a new car at Dealer A that was then obtained from Dealer B's inventory?
If that 'new' car were brought in on a tiltbed truck you will pay mmmm... $390 more, and you will get a pig in a poke- no telling how much it had already been demoed. Some new cars are damaged in demos and then repaired.... do you want one of those?
If some lotjocky drives it up, your new car will have been pounded down the road at probably 70 mph and maybe otherwise abused.
My suggestion: If you want a new car, buy a new car that is delivered directly from the manufacturer to your selling dealer.
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