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Report: #454710

Complaint Review: Namecheap.com - Internet

  • Submitted:
  • Updated:
  • Reported By: Lenoir North Carolina
  • Author Confirmed What's this?
  • Why?
  • Namecheap.com Internet U.S.A.

Namecheap.com Provides Web identity to potentially fraudulent sites, furthering scams byshielding perpetrators with associated company Internet

*Consumer Comment: Contact their host

*Author of original report: Clarification

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Namecheap.com provides domain names for a fee. This is nothing in and of itself, but the contact for WhoisGuard.com defaults to NameCheap, suggesting some collaborative association. WhoisGuard.com offers services which allow scam artists running fraudulent websites to conceal their identities from their victims -- and some of them get their domain names from Namecheap.com

So, for example (as I reported in another RipOff Report) ebaysuccesssystems.com gets its domain name from Namecheap.com. The former might pull a bait and switch on its clients, and extremely limit accessibility to complain. If a ripped-off consumer goes to WhoIs to find a better contact to address the perceived fraudulence of the site, it is blocked by WhoisGuard.com. Clicking on WhoisGuard.com's contact link takes the consumer to a WhoisGuard page, but the phone number is the same as Namecheap's, and the message identifies the company as Namecheap. In addition the email is the supporte-mail for Namecheap.

Do I detect a bit of a corporate shell game here? especially throwing eBaySuccessSystems, and whatever other possible scam sites benefit from the services, into the mix. These assocaiations bear remarkable similarity to the structure of racketeering in criminal organizations (which the federal government calls RICO for short).

Namecheap.com is also the only one of the three to have voicemail with a human voice, though the fact that the initial menu allows hitting 1 for a message or staying on the line to send a fax, suggests a seat-of-the-pants operation.

Peter ****
Lenoir, North Carolina
U.S.A.

This report was posted on Ripoff Report on 05/23/2009 12:08 PM and is a permanent record located here: https://www.ripoffreport.com/reports/namecheapcom/internet/namecheapcom-provides-web-identity-to-potentially-fraudulent-sites-furthering-scams-bysh-454710. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#2 Consumer Comment

Contact their host

AUTHOR: thisisonlyatest - (United States of America)

POSTED: Sunday, February 21, 2010

Once a registrar sells a domain they are essentially not responsible for how the domain is used.  In the world of registration, there is no right or wrong or anywhere in between as long as they are following ICANN regulations. 

I would strongly recommend going to the domain's host about whatever it is that happened to you. 

The DNS is hosted by hostgator.com but the IP address comes back as:
ThePlanet.com Internet Services, Inc.

It provides this as well:
Address:    315 Capitol
Address:    Suite 205
City:       Houston
StateProv:  TX
PostalCode: 77002
Country:    US

but more importantly:
RAbusePhone:  +1-281-714-3560
RAbuseEmail:  abuse@theplanet.com

Contact their host's abuse department and see what they can do.  You likely won't get your money back if you lost any but this is less of a goose chase than trying to contact a registrar about something that a host should handle.

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#1 Author of original report

Clarification

AUTHOR: Peter john - (U.S.A.)

POSTED: Saturday, May 23, 2009

In case a typo slipped in, the site that started all this was:
www.ebaysuccesssystem.net

It was not the .com site with a similar name. I have not looked into that one.

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