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Report: #975759

Complaint Review: Nanning Qingheng Amusement Equipment Co., Ltd - Guangxi Select State/Province

  • Submitted:
  • Updated:
  • Reported By: Unhappy_James — Sydney Other Australia
  • Author Confirmed What's this?
  • Why?
  • Nanning Qingheng Amusement Equipment Co., Ltd 5/F, Building 9, Phase 2, China-Asean Headquarters Guangxi, Select State/Province United States of America

Nanning Qingheng Amusement Equipment Co., Ltd ,biztrumpet.com Alibaba is aiding Scammers to Ripoff Innovators : I am a Victim Guangxi, Other

*UPDATE Employee: Reply from Alibaba Group

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Alibaba is aiding Scammers to Ripoff  Innovators : I am a Victim

Nanning Qingheng Amusement Equipment Co., Ltd is the company that asks you what you would like to create than asks you to send them photos and then you tell them that you want everything to be confidential so you send them to get your quote from the company. Then the next thing you see is your product picture (I mean the exact photo you sent the company of your equipment is now added to their product range) horrible misconduct from this company. I have asked Alibaba to remove my product picture from this companies advertising on Alibaba.com however Alibaba.com has ignored so I feel that this is just a way how trade is done through Alibaba.com.

Nanning Qingheng Amusement Equipment Co are thieves and when they have been asked to remove my pictures they have ignored. My item is a unique idea and only one has been built now this company steals your pictures and makes out like they have built the product. 

BUYERS Do Not use or trust sellers from Alibaba.com you will be scammed!! It's a shame but true.

Alibaba.com is aiding these scammers to make money from YOU!

This report was posted on Ripoff Report on 11/29/2012 05:02 PM and is a permanent record located here: https://www.ripoffreport.com/reports/nanning-qingheng-amusement-equipment-co-ltd/guangxi-select-stateprovince-/nanning-qingheng-amusement-equipment-co-ltd-biztrumpetcom-alibaba-is-aiding-scammers-t-975759. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#1 UPDATE Employee

Reply from Alibaba Group

AUTHOR: Molly - ()

POSTED: Thursday, November 21, 2013

Hello, 

I am sorry that you had a problem with a supplier on Alibaba.com and with our customer service. I know this post is from last year, however we’d like to help if you are still having problems.

Alibaba.com has a team to assist you. There are a couple of different ways to get in touch with them. One is to fill out our online customer service form. It’s here:https://login.alibaba.com/?flag=1&return_url=http%3A%2F%2Fchannel.alibaba.com%2Fcomplaint%2Fhome.htm%3Ftracelog%3Dnewschp_help_complaint

Or for Intellectual Property complaints you can submit all of the details related to your photos here: http://legal.alibaba.com/index.htm?site_type=international&language_id=english and our team can investigate and take action against that supplier.

Or you can send an email with the particulars of your situation to alibaba@service.alibaba.com. 

Sincerely, 

Molly Morgan

Alibaba Group

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