NATIONAL AUTO WARRANTY SERVICES INC. Scam, Request to cancel service after I read local news that they are not legit co., they are not responding WENTZVILLE Missouri

You can also contact the Mo State Attorney General Jay Nixon. NAWS is already under fire due to illegal issues. Like the other respondant this is not insurance. Also, you don't have to just speak to Dave. That's just a company policy to deter you from cancelling your policy. You can ask for management in the account resolution department; Max, Bob or Jeremy. Kepp all documentation when you have called and all of the documents pertaining to your policy. These are things that you can make a copy of and send it to the Mo State Attorney General. But don't give up! You don't need to speak with Dave. Also, if customer service doesn't help you then you can intern ask for the manager, Laci in that department. You can go as far as asking for administration manager, Michelle. And if that doesn't work you can call your sales rep and try to explain you situation and then ask for Eddie Struckman whom is the General Manager.

In Hawaii, contact the Insurance Division of the Department of Commerce and Consumer Affairs. You should be able to file a complaint with the Compliance and Enforcement Branch - they have an on-line complaint form on their website.

Most states regulate the service contract industry to some extent, although service contracts (incorrectly referred to as "extended warranties") are not insurance.