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Report: #442345

Complaint Review: NATIONAL DEALERS WARRANTY , STOPREPAIRBILLS.COM - Nationwide

  • Submitted:
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  • Reported By: BIRMINGHAM Alabama
  • Author Confirmed What's this?
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  • NATIONAL DEALERS WARRANTY , STOPREPAIRBILLS.COM STOPREPAIRBILLS.COM Nationwide U.S.A.

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I fell for this company, hook, line and sinker. I also went online and requested info. Sounded like a great deal when they called back. I spoke with a rep and he asked me the mileage on my car, when I told him, he said I was over the limit but he would speak to his mgr, Justin, quickly and get back with me, in 2 secs!!!, his mgr is on the phone insisting I give my credit card info today to LOCK in the great quote he was offering me today only. I did give my credit card info but only for pymt later after I approved the "Contract" he sent me. I never rec'vd a contract and 2 weeks later a $150.00 charge on my card. I called the company to tell them I was not interested, never rec'vd a contract, and I want my money. They still insisted on trying to sell me the policy I clearly stated I did not want and they were extremely rude, not wanting to transfer me to customer service. I asked for Justin specifically, since he took my info and they said he was extremely busy on other calls. I said I would hold and they said he may not pick up. I asked for a vmail and was told mgrs do not have vmails there. They walk the floor only. Crazy, huh? I tried many other times and was given the run around. They kept asking me why I did not want it!! It pissed me off. I finally got to customer service 3 days later to cancel and when I asked for a cancellation# the rep, Nikki, acted like she did not know what I was talking about.

It has been a week and I have had to call my credit card company and get a rep from the dispute dept to call on 3 way. With him on the phone, they were so courteous. This is the biggest scam ever. I am still waiting on my refund, but in 30 days, if not back, at least my credit card company has my back on this. NEVER give out your info to anyone over the phone, they are not even registered with the BBB. I should have checked this first! I learned a valuable lesson. Hope this helps any potential future victims!!!

Medina705142
BIRMINGHAM, Alabama
U.S.A.

This report was posted on Ripoff Report on 04/09/2009 03:23 PM and is a permanent record located here: https://www.ripoffreport.com/reports/national-dealers-warranty-stoprepairbillscom/nationwide/national-dealers-warranty-stoprepairbillscom-ripoff-and-scam-nationwide-442345. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 UPDATE Employee

StopRepairBills.com is really the only legitimate offerror/Seller of Extended Vehicle Service Contracts

AUTHOR: Carterlegal - (U.S.A.)

POSTED: Friday, April 10, 2009

The words such as scam and ripoff should not be tossed about so lightly. The experience of one consumer, does not statistical significance make. These words are akin to fraud and the like. Reputations can be harmed quickly with such terms and we should all take care to investigate fully before implementing their use. Courts have very special and stringent rules for even bringing such related cases because of the potential damage just the filing of a suit can bring.

As a long-term worker for StopRepairBills.com, I am very impressed with the level of concern management has for its customers and the services it sells. We all believe strongly that we are helping consumers plan for unexpected automobile problems in the future.

Think for a moment how crazy it sounds that GM & Chrysler now need help to make sure their warranties are backed up -- with the help of the government.

StopRepairBills.com has never had any such concern related to its efforts.

I have much industry knowledge when it comes to Vehicle Contract companies and most/many strive only for the next sale and ignore consumer concerns and regulator inquiries.

Not the case with StopRepairBills.com

We will keep up the cause for the consumer. StopRepairBills.com drives prices down for consumer. In the past one could only go to the dealer and rprices were controlled by only a few. Not the case now, prices and payment options have changed drastically -- FOR THE BETTER.

Mike Carter

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