National E Payment 2 "ANNUAL" fees charged in less than 6 months , Internet

They charged us an annual PCI fee twice within 6 months.  The contract doesn't even list a PCI or annual fee anywhere.  When I contacted them, Clark informed me that the 2nd charge was a mistake and they would refund the entire $99.95 within 3 business days.  Well, they refunded $50.00 only.  Then when I switched processors they charged me a $399.00 early termination fee.  My contract clearly states the fee is to be $199.00.  After several phone calls and telling them I was reporting them to the BBB, they refunded the $200.00.

They still have not refunded the additional $49.95 even though I did file a complaint with the BBB over that amount.  If they were to refund what the contract says, they would owe me $99.95.

When I signed on with this company they were Merchant Industries and apparently National E Payment bought them out.  Next time I see that my current processor is changing hands I will immediately want to know what the "new" terms are.