National Hair Centers Scam Phoenix, Arizona

I agree - it is deceptive. Here are the terms on groupon. Nowhere does it say that they will not honor 500 if you need more than 500. I guess I will look elsewhere with more up-front business practices. Thank you ripoffreport for tipping me off before I pulled the trigger and made the purchase. Judge for yourself and see if these guys are telling the truth. They could change the terms if they did not want to mislead. So much for BBB - they have an A+ and closed false advertising complaints - I'm guessing that was from the original poster - well done and thanks. 

http://www.groupon.com/deals/national-hair-centers-4

The Fine Print

• Expires 180 days after purchase.
• Limit 1 per person, may buy multiple as gifts. Valid only for option purchased. Appointment required. 24hr cancellation notice required. Consultation required; non-candidates will be refunded. Not valid with other offers. New clients only.
• See the rules that apply to all deals

First let me say that on behalf of NHC I apologize if your experience was anything less than a positive one.  As for my reply not making any sense, maybe I can better explain our philosophy regarding hair transplants.  First let me say that in no way are we misleading nor attempting to mislead anyone.  We have been doing this since 1975 and have tens of thousands of very satisfied customers.  We have also clearly answered the questions posted on Groupon about this special which includes stating that there is a requirement to purchase additional grafts.  There is no deception and we are not hiding behind any false pretense.

In regards to my previous explanation of why we feel you were not a good candidate for the special.  First the special is based on being a candidate for a transplant.  We define a transplant as one that provides the necessary coverage to ensure a positive outcome.  In your particular case doing only 1000 grafts would not provide that kind of coverage nor would it have produced a positive outcome in our opinion.  In your case we stated then that you would be entitled to and have since receives a full and complete refund.

There are some hair restoration companies who will certainly provide as many or little grafts as you would like not caring whether or not the outcome is adequate and or complete and those companies are simply into it for the money only.  We on the other hand hold ourselves to a much higher standard than those companies and it is why we have an over 98% client/patient satisfaction rate among our clientele.

Let me end by restating my apologies if for any reason your experience with one of our consultants was not a positive one.  In the end, regardless of what was said then, I am telling you now that it is our opinion that you were not nor are not a candidate for just 1000 grafts.  

All the best

The rebuttal doesn't even make any sense. If someone is qualified for 2000 transplants then why wouldn't that person also be qualified for 1000? No one there told me that I was not qualified for 1000 grafts. What was said is that I would have to purchase an additional 1000 grafts for NHC to honor the voucher. The person who attended me was very unprofessional and did not bother to explain anything and just stated "do what you have to do." So I am taking his advice. Buyer beware!