National Healthnet Online - National Healtcare Solutions Healthnet online calls claiming to be a government agency offering federal grants Mami Florida *EDitor's Suggestions on how to get your money back into your bank account!

An agent with this company called me claiming to be a federal government agent with the Federal Grants Department. Since I live pay check to pay check I was skeptical but welcomed the extra funds.

The gentlemen that called already had all of my information and when he recapped the phone call he stated 2 times that the 29.95 fee did not apply to me and that the grant money would be in my account in 24 hours. I called the 866-407-1029 as soon as I hung up the phone with him because like I stated I was skeptical. The office of course was closed.

I called the very next day and was told by the company they did not show me as having an account with them and I would have to call back 3 days later on a Monday (of course they are not in on weekends).

I called that following monday and they stated they still did not show me as having an account and to call back 2 more days later. On 09/24/07 they deducted the 29.95 out of my checking account and I called and of course they had record of me having an account then.

After several attempts I was put through to a supervisor (not sure if she really was or not) and I advised her I wanted the 29.95 put back in my account and that not another dime was to be deducted from my account. I was told that I could not cancel because I had not yet received a welcome package.

I advised the agent that I wanted to speak with a higher up and she refused to give me information to contact the corporate office.

on 10/10/07 the company deducted ANOTHER 299.95 out of my account and are refusing to put the money back in my account. They overdrew my bank account by 411.00 when they deducted the 299.95. I of course started calling immediately to the company but my requests have fallen on deaf ears.

They said my request for refund from corporate was denied and they are still refusing to refund my money.I have filed a dispute with my bank to get those funds placed back into my account.I made over 5 phone calls on 10/12/07 and even made the last phone call w/ my father listening in on the call. I was told by the agent that she had noted I called on 09/24/07 to cancel the account but that I could not do so because of the no welcome letter issue.

So the bottom line is they were aware on 09/24/07 that I wanted the account cancelled and deducted 299.95 out of my account anyways 15 days later. I even tracked down a supervisor's name Julie Louis after researching online.
I called again to speak to her and the agent told me they were not allowed to transfer calls to her and not allowed to give out corporate contact information. I would love more than anything to take this company and the individuals that work there down. As far as I am concerned the minute the man that called me identified himself as a federal agent that became a felony itself.

Also I have asked repeatedly to listen to the recorded phone calls I have had with the company. I work in a business that I know for a fact when you request recorded phone calls they have to let you listen to those calls and they are refusing that to me as well. Please feel free to contact me if any information is needed for this. I would love to be a part of shutting these people down.

Amanda
Rockford, Tennessee
U.S.A.

EDitor's Suggestions on how to get your money back!

HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO:

Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E.

According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.

If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.

Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!

DO NOT TAKE NO FOR AN ANSWER!

Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.

And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.

Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth.

If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form.

CHARGES TO YOUR CREDIT CARD

If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here.

Remember Don't let them get away with it! Make sure they make the Rip-off Report .. The more Reports filed on a Company or individual, the more likely it is that the authorities, media and attorneys will want to take action.

And good luck Let us know how you do!

ED Magedson Founder, Rip-off Report.com & Author of www.ripoffrevenge.com
EDitor@RipoffReport.com
badbusinessbureau.com
www.ripoffreport.com

Don't let them get away with it.
Make sure they make the Rip-off Report!

We are not lawyers.
We are not a collection agency.

We are Consumer Advocates.
...the victims' advocate

WE are Civil and Human Rights Activists

We are a Worldwide Consumer Reporting News Agency
...by consumers, for consumers

CLICK HERE to read about Credit Card Scams... find out how to get your money back. *Rip-off Report Investigation provides valuable information.