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Report: #609922

Complaint Review: National Platinum & Member Sevices - Charlotte North Carolina

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  • Reported By: Jenn — Syracuse New York United States of America
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  • National Platinum & Member Sevices Charlotte, North Carolina United States of America

National Platinum & Member Sevices - American Platnium they deducted $99 from my checking acct without my approval as soon as my Direct Depoist hit the bank they got to my funds before I was even able to get to my bank as though I would not have noticed $ Charlotte, North Carolina

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Platnium Card service debited $99 from my account as soon as my funds became readily available or as soon as my Direct Deposit hit the bank they went into my account and took $99 unapproved.  I called them that day 5/28 and an answering service came on and took a message for me stating that they answer the phones for several businesses and that if I gave her my information (name, phone #) that they would get back to me before the end of the business day today or she said I could keep calling until a live person asnwers the phone and if she answers again to just hang up on her and keep trying ... When I initially called the line was busy for the first couple of hours that morning.  Well someone did get back to me 5/28/2010 around 5:30pm from a Charlotte NC area code phone #704-525-3880 and he said that I applied for his service 5/15 on line and that I only had 7 days to call and cancel my membership (hense I had no idea I had a memeber ship with these people??? never received anything at all from these people??? nor did I ever sign up for anything with these people who ever they are???)....He continued to tell me that I needed to go to my local police station to file a report and fax that report back to them.  At that point I did call my bank and they said they would mail me a dispute form so I am able to file a dispute to get a credit to my account but as of right now (6/3/2010) I am out $99 and have no service or membership with anyone!! Very upsetting to say the least I tried to get my bank to credit my account right away but they said they need to do an investigation first.... I called memeber services back again today and they said they have a no refund policy!!! was 7 days no its NO days... I expect to be credited within the next few days

This report was posted on Ripoff Report on 06/03/2010 01:55 PM and is a permanent record located here: https://www.ripoffreport.com/reports/national-platinum-member-sevices/charlotte-north-carolina-28217/national-platinum-member-sevices-american-platnium-they-deducted-99-from-my-checking-609922. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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