Complaint Review: Nationstar MTG, Centex Home Equity - Lewisville Texas
- Nationstar MTG, Centex Home Equity nationstarmtg.com Lewisville, Texas U.S.A.
- Phone: 888-850-9344
- Web:
- Category: Mortgage Companies
Nationstar MTG, Centex Home Equity Charging bogus fees-changing account information-not good faith Ripoff Lewisville Texas
*Consumer Suggestion: CENTEX IS NOTORIOUS FOR NOT PROVIDING PROPER DISCLOSURES
*Consumer Comment: Confused.
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I believe that Centex does not provide the consumer/borrower with conformed copies of the legal and financial documents that it prepares on a timely basis, if at all, prior to or after the consummation of the transaction in conformance with good business practices and federal and state consumer protection laws. It is only after difficulties arise during the loan servicing and when a consumer is defending through the legal system an unjustified mortgage foreclosure proceeding by Centex that Centex will produce various documents containing provisions unknown to the consumer prior to the consummation of the loan.
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Centex does not properly advise the consumer of its available loan programs and manufactures loan documents favorable only to Centex without the consumer's knowledge and, basically, gives the consumer no options and fails to give the consumer proper disclosures pursuant to both the federal and state consumer protections laws and regulations.
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Centex I believe inflates appraisals at the time of a consumer's loan application in order to strip the home owner of his/her equity in the property.
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Centex, I believe, fails to apply mortgage payments upon receipt, and/or in a timely manner. Such payments are continually posted late in order to facilitate the company's ability to profit by wrongfully/fraudulently applying "late fees."
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Centex, I believe, continually applies borrowers' mortgage payments first to "corporate fees," then to "principal and interest," which practice is contrary to the terms of most of the "serviced" mortgages and notes.
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Centex, I believe, further continuously applies borrowers' mortgage payments to illegal "suspense accounts" (in violation of the financial contracts that Centex constructs and in violation of consumer protection and lending laws and regulations) that are set up by Centex and Centex, in a fiduciary capacity, applies such payments to "manufactured" and unauthorized and unwarranted fees designed to provide additional profit for Centex creating a default balance against borrowers/consumers in order to perpetrate foreclosure proceedings against property owners.
Two years ago Jan 06, I refinanced a house through Centex Home Equity. I signed papers for a 30yr fixed 7% mortgage. When I got to the Title Co.to close, Centex changed the 7% fixed to a 9.99% ARM. Title Co. rep and I called the loan officer, she stated that she had to change because in two years my credit would be alot better and I could refinance through Centex at a lower rate with no expense out of my pocket. I noticed on my paperwork after the fact that they changed my loan origination and fee from $720 to $2606.11. My closing costs ended up being $2800 difference. They also mistakingly charged me return check charges after they were the ones who made the initial error and I wrote to them REPEATEDLY asking them to straighten out their error even with a letter from my bank stating the error was theirs and not mine. They continued to accrue these fees and the same thing, I would have someone harrassing me daily without any notes in "their" files stating everything that had already been discussed. I have all of this documented and wish to get out from under this money making rip-off refi immediately. My payments are ridiculous and I still see fees on my account that should not be there. HELP!!!!!!!!!!!!!They are ruining my credit and I have to continually provide this information to the credit bureaus anytime I want to "buy" anything!!!!
Tammie
Mechanicsville, Virginia
U.S.A.
This report was posted on Ripoff Report on 04/15/2007 11:26 AM and is a permanent record located here: https://www.ripoffreport.com/reports/nationstar-mtg-centex-home-equity/lewisville-texas-75067/nationstar-mtg-centex-home-equity-charging-bogus-fees-changing-account-information-not-go-244116. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Consumer Suggestion
CENTEX IS NOTORIOUS FOR NOT PROVIDING PROPER DISCLOSURES
AUTHOR: Carol - (U.S.A.)
SUBMITTED: Thursday, April 19, 2007
Undoubtedly when you got to the closing and they changed the terms of the financial documents they manufactured, you had a "stack" of papers to sign and none were explained to you. You were bombarded with "sign, sign, sign" while trusting the representatives of this predatory lender to be fair with you and work for your best interests.
I am definitely of the opinion that they did not provide you with the proper disclosures shortly after the loan application which they are required to do by law.
Disclosure Requirements for ARM Loans:
If the annual percentage rate on a loan secured by the consumer's principal dwelling may increase after consummation and the term of the loan exceeds one year, TILA requires additional adjustable rate mortgage disclosures to be provided, including:
o The booklet titled Consumer Handbook on Adjustable Rate Mortgages, published by the Board and the Federal Home Loan Bank Board or a suitable substitute.
o A loan program disclosure for each variable-rate program in which the consumer expresses an interest. The loan program disclosure shall contain the necessary information as prescribed by Regulation Z.
TILA requires servicers to provide subsequent disclosure to consumers on variable rate transactions in each month an interest rate adjustment takes place.
Most of the time we, as consumers, are not aware as to what "program" these predators have "designed" for us which benefits only them until problems arise as a result of their ridiculous bookkeeping system and confusing manner in which they service the loan once they receive payments that are supposed to be applied to principal and interest, but, instead, are applied to whatever bogus fees they generate and try to justify by their production of ludicrous spreadsheets and computer printout forms that only they understand, a practice not acceptable for generally accepted accounting practices. They don't want you to understand their practices in servicing the loan so they can continue to conceal the manner in which they "induced" you into signing the financial instruments they prepared for you to sign which only benefits them while pretending (through their agents) to be acting in your best interests...

#1 Consumer Comment
Confused.
AUTHOR: John - (U.S.A.)
SUBMITTED: Sunday, April 15, 2007
If you signed a loan agreement for a 30yr fixed 7% mortgage....how did they "change" it to a 9.99% ARM without you signing for it and since you signed the previous agreement?


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