Report: #1451593

Complaint Review: Nationwide Industrial Supply - Butler New Jersey

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Ripoff Report is Xcentric Ventures

Submitted: Fri, July 13, 2018
Updated: Fri, July 13, 2018
Reported By: Van — Lake Zurich IL United States

Author Confirmed

Why?

Nationwide Industrial Supply 10 Park Place Butler, New Jersey United States

Phone: 800-757-1064
Web:
Category: Internet sales, Hardware & Tools, Internet Store

Nationwide Industrial Supply Industrial Ladder Boondoggle Butler New Jersey

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Ordered (2) Rolling Industrial Ladders with 3-5 week lead time. Promptly charged my credit card.

6 weeks later started getting the run-around that "my paperwork was pulled" and nobody knew where it was or why. Week 7 got the same story but they were checking with CS Mgr & would get back to me... never did. Week 9 spoke with the CS Mgr who had no idea why paperwork got pulled but would get me an answer ASAP... never heard back. Week 11 (83 days after placing order) was told that it would ship in 3-1/2 weeks... so I cancelled order.

Manufacturer is only 80 miles from me and has a 10 day lead time so I know that NIS had no intentions of ever delivering with their proposed 14+ week "promise". Awaiting refund, which I'm expecting will be equally as frustrating but have no problems disputing fraudulent charges with my credit card company. STAY AWAY from NIS, save yourself the aggravation and deal with ANY other Industrial supply house.

This report was posted on Ripoff Report on 07/13/2018 09:29 AM and is a permanent record located here: https://www.ripoffreport.com/reports/nationwide-industrial-supply/butler-new-jersey-07405/nationwide-industrial-supply-industrial-ladder-boondoggle-butler-new-jersey-1451593. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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