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Report: #527944

Complaint Review: Natural Source Store, Cosmetyn, Healthyfreetrials, Myfreetrialblog - HUNTSVILLE Alabama

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  • Reported By: MLB — HUNTSVILLE Alabama United States of America
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  • Natural Source Store, Cosmetyn, Healthyfreetrials, Myfreetrialblog HUNTSVILLE, Alabama United States of America

Natural Source Store, Cosmetyn, Healthyfreetrials, Myfreetrialblog SENT PRODUCT BACK UNUSED. WAS PROMISED A REFUND FOR 5 MONTHS NOW HUNTSVILLE, Alabama

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I AM LOOKING TO FIND ANYONE WHO IS FILING A LAWSUIT AGAINST THIS COMPANY.  i ORDERED ONLINE SOME STRETCH MARK CREAM.  SOMEHOW COMPUTER PLACED ME TWO ORDERS.  NOT ONLY THAT, BUT EACH ORDER WAS PLACED IN A DIFFERENT SYSTEM.  i CALLED AND RECEIVED A RMA FOR ONE OF THE PRODUCTS.  AN INDIAN MAN I SPOKE TO COULD BARELY SPEAK ENGLISH TOLD ME THAT HE COULD FIND THE OTHER ACCOUNT.  I TOLD HIM THE CHARGES WERE ON MY BANK STATEMENT FROM MY DEBIT CARD.  WE STAYED ON THE PHONE FOR HOURS AND I CALLED BACK SEVERAL TIMES AND NO ONE AT THE INDIAN CALL CENTER COULD FIND THAT DUPLICATE ORDER.  AFTER 3 DAYS, I CALLED AGAIN, NOW MY ACCOUNT HAD JUST GOT CHARGED 79.99.  THIS TIME WAS AMERICAN CALL CENTER, AND THE PERSON I SPOKE TO ON THE PHONE AFTER ABOUT AN HOUR EXPLAINED THAT THEY COULDNT FIND IT BECAUSE IT WAS IN THE OLD ORDER SYSTEM.  THEY APOLOZIED AND SAID THAT I CAN RETURN THE PRODUCT WITH THE RMA ON IT.  AND MY ACCOUNT WOULD BE REFUNDED 79.99.  I RETURNED PRODUCT UNUSED SAME DAY AND ITS BEEN 5 MONTHS NOW.  NO REFUND.  NATURAL SOURCE STORE HAS OFFERED ME GROCERY CERTIFICATES, GAS CERTIFICATES, A CRUISE, ALL OF WHICH I HAVE TO PAY FOR, BUT NO REFUND.  I HAVE SEVERAL PHONE RECORDING PROMISING THE REFUND AND EMAILS APOLOGIZING FOR THE DELAY.  NOW MY BANK ACCOUNT WAS RECENTLY CANCELLED FOR FRADULENT ACTIVITY AND I HAVE CONTACTED THEM TO REFUND THE MONEY INTO MY NEW BANK ACCOUNT.  THEY SAID THEY WILL CALL ME BACK.  HMMMM NO CALL YET.  I DON'T KNOW WHAT ELSE TO DO BUT FILE SUIT. 

This report was posted on Ripoff Report on 11/24/2009 08:10 AM and is a permanent record located here: https://www.ripoffreport.com/reports/natural-source-store-cosmetyn-healthyfreetrials-myfreetrialblog/huntsville-alabama-35814/natural-source-store-cosmetyn-healthyfreetrials-myfreetrialblog-sent-product-back-unus-527944. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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