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Report: #1314447

Complaint Review: NatureHills.com - Omaha Nebraska

  • Submitted:
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  • Reported By: Vicki — Leesburg Florida USA
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  • NatureHills.com 9910 N 48th St, Suite 200 Omaha, Nebraska USA

NatureHills.com Nature Hills Nursery Sent me a dead Hydrangea plant and will not replace it Omaha Nebraska

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On 6/18/16 I was delivered a Nikko Blue Hydrangea Bush that I ordered from Naturehills.com on 6/13/16. It looked pretty puny when it was delivered but since it still had one thin green stalk on it I decided to plant it to see if it would thrive and survive. On 6/22/16 I contacted Naturehills.com via email to let them know that I didn't think the plant was going to survive and could they please send me a replacement. I received a reply from Naturehills.com on 6/26/16 telling me to wait at least 6-8 weeks to see if the plant could adjust to it's new environment. I immediately responded to their email and told them the plant died and to please send me a replacement since it arrived to me looking pretty bad. They responded that since I didn't notify them within 48 hours that I would have to pay half of the selling price and shipping for a replacement plant. Upon receiving this response on 6/27/16, I called Nature Hills Nursery and spoke to an employee who restated the same response, that I would have to pay half of selling price and shipment for a replacement plant. I ask to speak to a manager and she transferred me to his voicemail. I left my name, number and why I was calling on his voicemail. I still have not heard from him.

This report was posted on Ripoff Report on 06/30/2016 12:58 PM and is a permanent record located here: https://www.ripoffreport.com/reports/naturehillscom/omaha-nebraska-68152/naturehillscom-nature-hills-nursery-sent-me-a-dead-hydrangea-plant-and-will-not-replace-1314447. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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