Complaint Review: Natures Produce| Notice: Ripoff Report VIP Arbitration Decision: A neutral and independent Arbitrator has determined that the following Report contained one or more false statements of facts. The false statements have been redacted as ((Statement REDACTED as false pursuant to Ripoff Report VIP Arbitration)) | | Furthermore, the Arbitrator has determined that the Author was not a customer of the Complainant. | ((Statement REDACTED as false pursuant to Ripoff Report VIP Arbitration)) Vernon California

RIPOFF REPORT VIP ARBITRATION

SUMMARY OF ARBITRATOR’S DECISION

Nature’s Produce, Complainant

v.

Anonymous, Author of Report #1216717,

________________________________________________________________________

Complainant Nature’s Produce (the “Complainant”) has challenged the truthfulness of certain specific statements (each, a “Statement”) posted by Author “John M” (the “Author”) on the Ripoff Report website at www.ripoffreport.com as Ripoff Report #1216717 (the “Report”). The Author accused the Complainant of lying and bribery. The Complainant denies the allegations. The Author did not respond, and therefore, in accordance with the Ripoff Report VIP Arbitration Rules (the “Rules), the Author waived their right to participate in this Arbitration. By submitting a Report and a Complaint on the Ripoff Report websites, both the Complainant and the Author have agreed to submit the dispute to the Ripoff Report VIP Arbitration Program.

In accordance with the Rules, the Arbitrator was asked to decide whether the challenged Statements were an opinion or a fact. If, and only if, the Statement was determined to be a statement of fact, the Arbitrator was asked to further decided if, by a preponderance of the evidence, to determine if the Statement was true or false. If the statement identified by the Complainant is determined to be an opinion, no determination will be made as to that particular Statement because an opinion cannot be determined to be true nor false.

In this case, the Arbitrator had only the evidence submitted by the Complainant to consider. The evidence submitted included Ripoff Report #1216717, Complainant’s Arbitration Statement, Complainant’s Witness Statements, and supporting documentation.

Each Statement challenged by the Complainant has been considered, together with any Witness Statements and Documents provided by the Complainant for determination of the truth or falsity of the Statement. The Author did not provide a response to the Complaint.

The Arbitrator determined that the certain statements challenged in the Report were false. Therefore, according to the VIP Arbitration Rules, those statements have been redacted.

Decided June 10, 2015,

Sandra J. Franklin, Arbitrator

* A copy of the full Arbitrator’s Decision is available upon request. Please e-mail arbitration@ripoffreport.com with the name of the Complainant and Report number.

____________________________

((Statement REDACTED as false pursuant to Ripoff Report VIP Arbitration))!

I am an angry ex-customer of Natures Produce.  ((Statement REDACTED as false pursuant to Ripoff Report VIP Arbitration)).  He is the owner of a produce and food distributor or food supply company called Natures Produce located in Vernon, CA (Los Angeles, CA).  ((Statement REDACTED as false pursuant to Ripoff Report VIP Arbitration)) all run NaturesProduce.com.  ((Statement REDACTED as false pursuant to Ripoff Report VIP Arbitration)).

The company actually works with many of the high-end so called high-quality food restaurants and hotels in Los Angeles County.  I don’t want to name them all as it will probably hurt those businesses but it’s actually pretty sad that these restaurants and people don’t know the truth or care about ((Statement REDACTED as false pursuant to Ripoff Report VIP Arbitration)).  ((Statement REDACTED as false pursuant to Ripoff Report VIP Arbitration)).  ((Statement REDACTED as false pursuant to Ripoff Report VIP Arbitration)).  This is all well known in the industry and we found all this out the hard way.

((Statement REDACTED as false pursuant to Ripoff Report VIP Arbitration)).  ((Statement REDACTED as false pursuant to Ripoff Report VIP Arbitration)).  ((Statement REDACTED as false pursuant to Ripoff Report VIP Arbitration))!  We had no idea that it was this bad but we knew something was off when we received our orders.

On one of the shipments we received my employee noticed ((Statement REDACTED as false pursuant to Ripoff Report VIP Arbitration)).  ((Statement REDACTED as false pursuant to Ripoff Report VIP Arbitration)).  It also looked like we were missing part of the order but with further inspection we again noticed that ((Statement REDACTED as false pursuant to Ripoff Report VIP Arbitration)), the frozen food was damaged and looked very old with extreme freezer burn, the “((Statement REDACTED as false pursuant to Ripoff Report VIP Arbitration))” already seemed to be on the way out and looked almost 2 weeks old. ((Statement REDACTED as false pursuant to Ripoff Report VIP Arbitration)) doesn’t last as long since they don’t use preservatives but this food definitely looked off like maybe it had been treated or sprayed with something to make last longer.

After we told them about the order ((Statement REDACTED as false pursuant to Ripoff Report VIP Arbitration)). They said they would give me extra produce on the next order and this was just a mistake.  Don’t worry they said we just got our shipments or order mixed up and the next delivery they would make sure it was all ((Statement REDACTED as false pursuant to Ripoff Report VIP Arbitration)) with extras. They apologized and we waited for the next order.  Since switching vendors can be difficult and costly we decided to give them another chance.

The next shipment came and again the produce didn’t look great.  Some of the food wasn’t what we asked for and again looked like the previous order.  They assured me it was ((Statement REDACTED as false pursuant to Ripoff Report VIP Arbitration)) but I had my doubts and my chef too.  Then after they left my chef told me that ((Statement REDACTED as false pursuant to Ripoff Report VIP Arbitration)).  My chef declined the offer.  We cancelled our contract and the next orders from Natures Produce and Rick ((Statement REDACTED as false pursuant to Ripoff Report VIP Arbitration((Statement REDACTED as false pursuant to Ripoff Report VIP Arbitration)).

Finally ((Statement REDACTED as false pursuant to Ripoff Report VIP Arbitration)).  ((Statement REDACTED as false pursuant to Ripoff Report VIP Arbitration((Statement REDACTED as false pursuant to Ripoff Report VIP Arbitration)).  We were shocked but figured as much after the horrible experience that we had with them and the bad quality of the food that was delivered.

((Statement REDACTED as false pursuant to Ripoff Report VIP Arbitration)).  ((Statement REDACTED as false pursuant to Ripoff Report VIP Arbitration)). ((Statement REDACTED as false pursuant to Ripoff Report VIP Arbitration)).  ((Statement REDACTED as false pursuant to Ripoff Report VIP Arbitration)).   ((Statement REDACTED as false pursuant to Ripoff Report VIP Arbitration)).  ((Statement REDACTED as false pursuant to Ripoff Report VIP Arbitration)). ((Statement REDACTED as false pursuant to Ripoff Report VIP Arbitration)).

Apparently all of this was just the daily routine and we were just in the line of fire as this is a normal practice for their business, Rick and the culture at Natures Produce.

We truly hope that that this finds the right people as we would never want what happened to us happening to other business.  There are many other high profile hotels and restaurants in the Los Angeles area that use their services. I’m guessing a lot of the business owners don’t know about this or maybe don’t care.  ((Statement REDACTED as false pursuant to Ripoff Report VIP Arbitration)).  ((Statement REDACTED as false pursuant to Ripoff Report VIP Arbitration)).  ((Statement REDACTED as false pursuant to Ripoff Report VIP Arbitration)).