NCSoft / Arenanet Fraudulently Terminated Account after verification Austin Texas

Greens Daily Ritual.9025:

The account was given back to me, as it should have been.

No, it was given to you in error, an error that was explained and rectified some time ago. Through more than twenty five (25!) support responses across multiple tickets, and after a full response to a BBB complaint as well (and I just updated that an hour ago), we have tried to explain that although you purchased the account, you gave it to another individual who registered and played on it. The registrant is the account owner, no you. This is not your account and we will not give it to you; we will not give you a new serial code; we will not issue a refund for a year-old account.

In your most recent contact, you made rude and threatening comments — and not for the first time. You bought the account, gave it to someone, and are now attempting to reclaim it, as is he. That is not the way things work and due to the complex claims and counterclaims — all of which have some degree of merit but none of which is conclusive — the account has been terminated. This matter truly is closed.

When I offered a rebuttal to her slanderous accusations, my forum access was banned:

You are Banned

Your forum account was permanently banned for multiple and repeated violations of the Code of Conduct ( https://forum-en.guildwars2.com/forum/rules ) you agreed to abide by when creating this account. After careful review, it has been determined that this forum ban will not be lifted. You can still read the forums by not logging in, but you will no longer be able to post on the forums

A ban on the forums reqiuires multiple infractions, points that indicate severely strict rules were violated. I had two warnings, no points added, then a complate ban. Arenanet employees are trying to silence me and prevent me from questioning what they're doing in a public forum while they are free to slander my name freely.