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Report: #506468

Complaint Review: need4digital - Internet

  • Submitted:
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  • Reported By: nh_Consumer — Freedom New Hampshire USA
  • Author Not Confirmed What's this?
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  • need4digital need4digital.com Internet United States of America

need4digital need4digital bait & switch scam Internet

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Ordered a canon t1i camera body and 24-70 mm lens at their web listed price for a total of $1790.34, including $101.34 shipping.  Called to confirm the body was a black body. "Jimmy" wanted to sell me a backup camera battery ranging from "3" hour battery to a 7 hr battery @ $179, but offered to give me a 2nd battery at half off. Said I'd think about it, and wanted to make sure I could just place the order online. "Yes," he said, so I checked into it online and ordered the battery for $10 elsewhere.

Ordered online. "Alonzo" called back and said the lens was a film lens and wouldn't work on a digital camera, that the lens I needed would be an add'l $300. I disagreed, knowing the lens for digital and film were the same, but he insisted there was a difference. I told him I'd just keep my order, then he said I'd have to pay for insurance. Told him to cancel the order.

He said that by ordering online, I had agreed to a cancellation fee, which was in the fine print. I said you're doing a bait and switch. He said no, they were authorized dealers, and I couldn't get this elsewhere at this price.

Hung up, called my credit card to make sure they hadn't billed me, then checked with Canon. Nope, they're not registered dealers.



 

This report was posted on Ripoff Report on 10/08/2009 03:24 PM and is a permanent record located here: https://www.ripoffreport.com/reports/need4digital/internet/need4digital-need4digital-bait-switch-scam-internet-506468. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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