NeedMyTranscripts.com The claim to have your high school transcripts with in 7-10 business days Internet

I contacted NeedMyTranscripts.com on December 26, 2015 to request my high school transcripts. On January 4th of 2016 I contacted them again and they said the would be mailed out that week.  January 10-14 I contacted three more times and even though they said that my highschool transcripts were mailed out, I found out they had not even started to send them.  I contacted my high school on my own and they said they would have them sent out today. 

The next day I received an email from Needmytranscripts.com and it stated that they talked to the same person that I did and that my tanscripts would be mailed  out on 01/14/2016.  This service promised 7-10 days.  I found out after three weeks that they did not do anything.  I had to contact my own high school to get my transcripts.  Unfortunately I will be delayed in going to college.  I will have to skip the spring semester of college because my highschool transcripts will not be available until after my calsses start.