Neopost USA Absolute rip off, horrible service, impossible to cancel Nationwide

DO NOT - whatever you do - sign up for postage meter service from this company.  I have been trying to get away from them for 5 plus YEARS!!!  It is always such a hassle, and time consuming ridiculous situation, I just give up.  It is just easier to keep paying the bill.  Isn't that pathetic??  Have been in business for over 30 years and have NEVER dealt with a company like this in my life.  Was finally told by someone there that felt sorry for me (that of course couldn't help me)  to "just tell them you are going out of business.  That is the only way you will get this taken care of."  Seriously, unbelievable.  Now, for probably the 20th time in five plus years, I've been on hold for over 40 minutes.  First, there is no selection on the recording for cancellation, and it you hit zero for an operator you are disconnected.  So, you call back again and when you just hit a random number for new service, you get a quick pick up.  However, as soon as you tell them you are calling to cancel you are put on hold and usually at the 40 minute mark I GIVE UP AGAIN.  Today, I waited it out and of course, that department is "in a special meeting today" and cannot help me.  Seriously people, if you need postage meter service, and don't want to be buried with it in your grave in your cold dead hands, GO SOMEWHERE ELSE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!