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Report: #331776

Complaint Review: Net Detective - HD Publishing - DeLand Florida

  • Submitted:
  • Updated:
  • Reported By: Apple Valley California
  • Author Confirmed What's this?
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  • Net Detective - HD Publishing 1392 S. Woodland Blvd. DeLand, Florida U.S.A.

Net Detective - HD Publishing Pd. 3 yr. fee $19.95 which was $10. off?? Immed. asked for $10. for info. Pd. Got nothing, not even 'free' info on other sites - said "nonexistent". Guarantee useless; calls useless; faxes useless - Rec. by Consumer's Guide! RIP-OFF. Cons.Guide just as bad. Want refund all monies. DeLand Florida

*Consumer Comment: Net Detective

Show customers why they should trust your business over your competitors...

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In trying to find an 'honest' people search site, I took the recommendation of Consumer's Guide online saying this company was honest, accurate and thorough. I paid a 'discounted' fee for 3 yrs, of $19.95 (from $29.95). I was immediately asked for another $10.00 for the info I was told on site I would get to begin with. The $10.00 was for 3 days! Not only was there no such info given which I know is avail. , but it said "Nothing Found" for info already free on other sites, there was absoluely no info given that I originally was seeking and paid for. Upon cross-checking with definite available info and repeatedly getting "None Found", it became rather obvious it was just another RIPOFF! Phone calls to their phone number in Florida are a farce. You get a recording telling you "HD Publishing has two search site, Web Detective and Cyber Search - it then directs you to the so-called customer sevice rep for whichever company, then it just goes blank - there is no answer". No matter what time I called or how long I held, it was the same. Faxes were also ignored. There is a reference to "hdpublishing.com" for online help, cancellation, questions. It also is useless. There is a guarantee or all money refunded. It's a scam! I cancelled immediately but it doesn't seem to matter. I got so upset after being faced with just one more online search scam that I had a heart attack and had to be rushed to hospital. I just got out and I'm madder than ever. It's not worth my life! But it isn't right! I wasn't looking to uncover 'dirt' about a neighbor. It was simple, honest info needed. I'm out $30.00, not to mention the exorbitant hospital and ambulance. I just want the $30. back, but mostly, want everyone to know this company is a fraud and don't listen to Consumer's Guide. Obviously neither can be trusted.

Donna
Apple Valley, California
U.S.A.

This report was posted on Ripoff Report on 05/09/2008 10:12 PM and is a permanent record located here: https://www.ripoffreport.com/reports/net-detective-hd-publishing/deland-florida-32720/net-detective-hd-publishing-pd-3-yr-fee-1995-which-was-10-off-immed-asked-for-331776. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

Net Detective

AUTHOR: Normal Consumer - (U.S.A.)

POSTED: Saturday, June 14, 2008

I would have to agree with you that Net Detective is a bait and switch service and provides little more than the dozens of other places that are ripping consumers off. I did a search for a relative's girlfried. They did the same thing to me. You sign up with your credit card for $29.95, then you have to pay a $10 processing fee and another $29.95 per monthly service fee to try and find out anything worthwhile. After doing so, I didn't find out a thing more than what would show up already for free. They have over 200+ complaints filed with the BBB.

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