Netdropshipper.com Ripoff, Paid $1050.00 for an XBOX PACKAGE AND NEVER RECEIVED Los Angeles California

The item was finally shipped and received by my buyer. The problem now is the item that was purchased and shipped does not match the item received. Item ordered was an Xbox 360 video game that was suppose to include a wireless network adapter, 2 wireless controllers, a bonus media remote, 7 games, a faceplate a 20 gig HD, and a few other small items. The buyer received package and stated the Wireless Network Adapter and the Bonus Media Remote were not in the box and 5 out of the 7 games listed were different.

The item was finally shipped and received by my buyer. The problem now is the item that was purchased and shipped does not match the item received. Item ordered was an Xbox 360 video game that was suppose to include a wireless network adapter, 2 wireless controllers, a bonus media remote, 7 games, a faceplate a 20 gig HD, and a few other small items. The buyer received package and stated the Wireless Network Adapter and the Bonus Media Remote were not in the box and 5 out of the 7 games listed were different.

The item was finally shipped and received by my buyer. The problem now is the item that was purchased and shipped does not match the item received. Item ordered was an Xbox 360 video game that was suppose to include a wireless network adapter, 2 wireless controllers, a bonus media remote, 7 games, a faceplate a 20 gig HD, and a few other small items. The buyer received package and stated the Wireless Network Adapter and the Bonus Media Remote were not in the box and 5 out of the 7 games listed were different.

The item was finally shipped and received by my buyer. The problem now is the item that was purchased and shipped does not match the item received. Item ordered was an Xbox 360 video game that was suppose to include a wireless network adapter, 2 wireless controllers, a bonus media remote, 7 games, a faceplate a 20 gig HD, and a few other small items. The buyer received package and stated the Wireless Network Adapter and the Bonus Media Remote were not in the box and 5 out of the 7 games listed were different.

What I do/did when I don't/didn't get a reply from that company was I emailed Angela K directly(ak@netdropshipper.com) I believe that is the customer service manager; or the office mananger which I beleive is Marina S (marinas@netdropshipper.com).

Make sure that you save every email that you send to them because they don't save them on their end (they were nice enough to advise me of that once). Also when the 24 hour timeframe that they say the respond to emails passes resend that email again and ask them when this item will be put on the truck to your customer.

Those 2 email address at times get me a bit quicker result than going through their website, not all the time but sometimes. Also ask if they actually have the item in stock. Sometimes they fill the order and scan the package based on inventory that is enroute to them.

Another idea is that since the item hasn't shipped yet ask them to cancel the order. They have been able to do this task for me 3 times in the past. They will tell you they can't do it but I was in the same scenario as you and it was able to happen. However there were many other times when it did not happen as requested. Good luck to you, I know that customers are not very forgiving in these situations.