Report: #1465510

Complaint Review: Netspendallaccess - Austin Texas

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  • Reported By: Truthseeker — Brooklyn N.Y. United States
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  • Netspendallaccess P.O.Box 149013 Austin, Texas United States

Netspendallaccess Netspend All-Access by MetaBank I was sent an All-Access Netspend card without my permission. I was told once activated this will delete all other Netspend cards. Austin Texas

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I am conciencious about activating this new card. When I contacted Netspend All-Access to get more information. It was unclear about this upgrade.

Also the new card that was sent was blue, a choice I did not make. I currently have Netspend cards in Gold blue and in pink.

The pink was also a recent Premier upgrade.  It would be confusing for two blue cards.

I wanted to be told that the cards that I have can be upgraded without the need of a new card. If a new card is necessary, then a card of my preference or color should be my choice.

Inasmuc MetaBank should provide more detailed information to the customer about the card exchanges by phone and not online only. 

This report was posted on Ripoff Report on 10/24/2018 12:41 PM and is a permanent record located here: https://www.ripoffreport.com/reports/netspendallaccess/austin-texas-78714/netspendallaccess-netspendall-access-by-metabank-i-was-sent-an-all-access-netspend-card-1465510. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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