Complaint Review: NetZero Internet Service - Internet
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- Author Confirmed
- NetZero Internet Service www.techcharge@support.netzero.com Internet U.S.A.
- Phone: 866-841-1442
- Web:
- Category: Computer Service & Repair
NetZero Internet Service Had FREE tech service for 1 month but was charged $210.80. 5 different people said they couldn't remove charges Ripoff Www.techcharge@support.netzero.com Internet
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Was told I had free tech support service for 1 month starting July 19. Had no Internet service and called tech support 18 times and no one could solve my problem.
Finally, a woman said she would send me updated software, which I waited 2 weeks for. I installed it and got back on the Internet.
When I got my credit card statement I was charged a total of $210.80 in tech support charges. I called billing dept. and they credited $76.05, but not the rest of the charges.
After calling again, I was given 5 different departments and all said they couldn't remove the charges. After 2 hours on the phone I finally gave up for today. Will try again tomorrow.
Believe me, once I get rid of these charges I will be changing Internet Service.
Arhof
Randolph, New Jersey
U.S.A.
This report was posted on Ripoff Report on 08/24/2007 01:50 PM and is a permanent record located here: https://www.ripoffreport.com/reports/netzero-internet-service/internet/netzero-internet-service-had-free-tech-service-for-1-month-but-was-charged-21080-5-diff-270042. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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