Complaint Review: NetZero United Online - Internet
- NetZero United Online www.netzero.net Internet U.S.A.
- Phone: 800-851-7908
- Web:
- Category: Computer Fraud
NetZero United Online ripoff cancellation credit card fraud Internet
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
I telephoned NetZero on March 29, 2004 to cancel my Platinum account as of April 1, 2004. Despite this they debited my credit card on the 17th of April.
I contacted them with the reference number I was given for my cancellation and was told I had not cancelled my account, but someone else's. I spoke with "supervisor" Lauren and was told they did not make an error. She had a few pat phrases, repeated over and again. By far the worst customer service rep I have encountered. It became obvious that they were seasoned scammers. After about 20 minutes I hung up the phone in frustration.
This company and its President and CEO Mark R. Goldston can add fraud to its list of "services" offered.
Does anyone have a an email address for Goldston?
Jo
Waterloo, Ontario
Canada
This report was posted on Ripoff Report on 05/05/2004 07:42 AM and is a permanent record located here: https://www.ripoffreport.com/reports/netzero-united-online/internet/netzero-united-online-ripoff-cancellation-credit-card-fraud-internet-90272. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
Advertisers above have met our
strict standards for business conduct.