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Report: #1376443

Complaint Review: Neuroxr - Pacomina California

  • Submitted:
  • Updated:
  • Reported By: Blindsided Buyer — Monterey California United States of America
  • Author Not Confirmed What's this?
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  • Neuroxr 12924 Pierce St. Pacomina, California USA

Neuroxr Blindsided Buyer Pacomina California

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After using my bank card on line and paying only shipping for a medicinal supplement (that doesn'r work), I also received an UNORDERED additional sleep supplement about a week prior to receiving the medicinal supplement.

I thought it was a free sample but much to my surprise, at the end of the month my bank acount was charged $39.98 for the sleep supplement (that also doesn't work).  Intrestingly, the billing was to a company named differently that Neuroxr (I will add an attached screen shot).

Remembering the "free sample," I called Neuroxr (they have a 24/7 customer service line 1-844-893-4640) and inquired about the billing.  They (outsourced to India?) said they had billed me (they were very effecient in finding this information) and that I would be billed monthly for the sleep supplement (but not the medical supplement - we shall see) but I could cancel the monthly billing by returning the sleep supplement; and they gave me an RMA # to do so.  However, they would not refund the $39.98.

I will call my bank tomorrow (BofA) and make a "stop payment" to Neuroxr, for which they will charge me $30.00 but at least Neuroxr will not get that extra $9.98.

I'm pretty computer saavy and know how to watch out for scammers, but THESE PEOPLE ARE SLICK.  Do not have anything to do with them.  Their products do not work and they will make you pay through the nose.  At least I wasn't charged hundreds of dollars like some of the people I read reports from.

This report was posted on Ripoff Report on 05/31/2017 10:18 PM and is a permanent record located here: https://www.ripoffreport.com/reports/neuroxr/pacomina-california-91331/neuroxr-blindsided-buyer-pacomina-california-1376443. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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