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Report: #749744

Complaint Review: New England Orthopedic Surgeons - Springfield Massachusetts

  • Submitted:
  • Updated:
  • Reported By: Liz — Ware Massachusetts United States of America
  • Author Confirmed What's this?
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  • New England Orthopedic Surgeons 300 Birnie Ave, Springfield, Massachusetts United States of America
  • Phone: 413-785-4666
  • Web:
  • Category: Doctors

New England Orthopedic Surgeons NEOS Malpractice Springfield, Massachusetts

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Broke my femur in November 2009.  Was taken to Bay State Hosptial in Springfield, Ma.  Surgeon assigned to me (24 hours later!) was a Dr. Bennett Burns from New England Orthopedics.  He put a titanium rod in my femer and a pin top and bottom.  We told  by Burns I would be 'up and walking' later that day.  When I tried to get up, I was in such unbelievable pain, it cold not be dulled with morphine.  I todl them that something was wrong.  I was IGNORED by NEOS and they refused to see me again!  I was lied to by thei office staff (told I had an appointment when there was none) they refused to let me talk to Burns, and the "doctor' who called me back was only a physician's assistant! 

It was only after I called my attorney and asked for a second opinion that Burns agreed to see me again, and ADMITTED to me and my husband that he had screwed up the ooperationa nd set the bottom pin wrong.  I ws reoperated on, and walked (somewhat) out of the hospital the next day.  Burns and NEOS had the nerve to charge my insurance comapny TWICE for the botched operation.  And, when I complained, he kept putting nasty comments about me into my medical report.  Due to his screw up, it took me twice as long to heal and was disabled for a long time, and was forced to go to a nursing home where I was neglected!  I have severe pyschological problems about this incident and it has impacted my life since.

This report was posted on Ripoff Report on 07/06/2011 11:36 AM and is a permanent record located here: https://www.ripoffreport.com/reports/new-england-orthopedic-surgeons/springfield-massachusetts-/new-england-orthopedic-surgeons-neos-malpractice-springfield-massachusetts-749744. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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