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- Author Confirmed
- New Hampshire BBB 48 Pleasant Street Concord, New Hampshire United States of America
- Phone: 603-224-1991
- Web: http://concord.bbb.org
- Category: Better Business Bureau
New Hampshire BBB New Hampshire Better Business Bureau, BBB Misleading consumers, scam reports Concord, New Hampshire
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Over the years consumers have put their trusts in the BBB to report facts regarding a business. Recently I filed a complaint against Southern New Hampshire University and I was blown away to see how the BBB reported the complaint to the public.
BBB found business made good faith effort to resolve complaint but customer not satisfied with business response
Southern New Hampshire University never made any effort to resolve the complaint. As I read the BBB statement, it made me wonder if anyone even read the complaints. It looks like all a company has to do is respond and that becomes a good faith effort even if no attempt to resolve the complaint is made.
Southern New Hampshire University is not a BBB member; I would hate to see how they sugar coat their members complaints.
This report was posted on Ripoff Report on 01/17/2013 03:22 PM and is a permanent record located here: https://www.ripoffreport.com/reports/new-hampshire-bbb/concord-new-hampshire-03301/new-hampshire-bbb-new-hampshire-better-business-bureau-bbb-misleading-consumers-scam-r-998703. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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