Complaint Review: New Horizons Debt Relief - Aliso Viejo California
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- Author Confirmed
- New Horizons Debt Relief 65 Enterprise Aliso Viejo, California U.S.A.
- Phone: 866-200-4141
- Web:
- Category: Credit & Debt Services
New Horizons Debt Relief Dishonest Practices Aliso Viejo California
*UPDATE EX-employee responds: You have to follow up!
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I originally signed up for the program on 9/26/07 and had ten days to cancel, I did so via e-mail on 10/1/07 and now got notification from my bank that they attempted to withdraw $1,470.85 from my account and I am being charged for bounced check fees of $30.00. I do not know at this point if they have attempted to do so again which will result in additional fees, and I am afraid to deposit any money into my account as I do not want them to withdraw any funds.
All I want is for them to stop attempting to get any money from me, as my e-mail to them clearly stated I was not authorizing same. I want any overdraft fees returned to me and no further attempts being made to obtain any funds from my account.
Claire
Centereach, New York
U.S.A.
This report was posted on Ripoff Report on 10/21/2007 04:07 AM and is a permanent record located here: https://www.ripoffreport.com/reports/new-horizons-debt-relief/aliso-viejo-california-92656/new-horizons-debt-relief-dishonest-practices-aliso-viejo-california-280052. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE EX-employee responds
You have to follow up!
AUTHOR: Anonymous - (U.S.A.)
SUBMITTED: Friday, May 09, 2008
It seems to me this situation could have been avoided by a little follow up work from yourself. You can't sit back, shoot off an email and hope that everything works itself out. You need to physically call the company. Tell them you wish to cancel. Ask the persons name of whom you spoke to. Get their direct phone number and job title. Ask for their managers name and phone number. Then follow up a few days later, just to make sure that the job was done. Your argument basically shows that you sent one email an nothing further. How do you even know if the email was received and if so, was it sent to the correct department/employee? It doesn't apper you really did anything to validate your argument.
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