Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #413652

Complaint Review: New Jersey E-Z Pass - Newark New Jersey

  • Submitted:
  • Updated:
  • Reported By: west palm beach Florida
  • Author Confirmed What's this?
  • Why?
  • New Jersey E-Z Pass www.ezpass.com Newark, New Jersey U.S.A.

New Jersey E-Z Pass Toll rip off /mis information Newark New Jersey

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I called the E-Z pass customer service asking to close my commerical account, not trouble, i asked what could i do with the transponder since i had to pay for it, they said it was mine to keep i paid for it.

I asked what would i have to do to get one for my car they responed pay 20.00 dollars i asked why? she said because i needed a new transponder but i already have one can i use the same one from my commerical account for my passenger vehicle she said sure.

So off she went and took off my 18 wheeled tractor trailer and added my 4 wheeled 1995 ford windstar van and verified all the vehicle info, after all the thank you's and so on, o'sir did you want to leave the 25 dollar debit from your checking account? yes i do i said well here we go!

Two weeks later i get my E_Z pass bill they raised it from 25.00 withdrawl to 125.00 per day bouncing 5 checks cause of the withdrawels the customer service person never told me that even if i change from a 18wheeled commerical truck to a 4 wheeled passenger vehicle i still have to pay the tractor trailer rate! (Why in good gods name would i want to do that?????)

I went to the service center closed my commerical account filed a complaint to request a refund and a removal of charges, It took E-Z pass 2.5 months to get back to me after i called them over and over again they said that i was due no refund and i owed 580 dollars in charges
I have since file a complaint with the BBB ,dont do business with E-z pass thy have an F rating from the BBB

Sp ****
west palm beach, Florida
U.S.A.

This report was posted on Ripoff Report on 01/18/2009 08:38 PM and is a permanent record located here: https://www.ripoffreport.com/reports/new-jersey-e-z-pass/newark-new-jersey/new-jersey-e-z-pass-toll-rip-off-mis-information-newark-new-jersey-413652. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now