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Report: #1208377

Complaint Review: new roof & siding - marietta Georgia

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  • Reported By: roberts — ATLANTA Georgia
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  • new roof & siding 2998 kodiak court marietta, Georgia USA

new roof & siding national roofing systems roof replacement inferior workmanship resulting internal water damages. marietta Georgia

*Author of original report: Home Adviser

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I want to protect other consumers against New Roof & Siding; referred off Home Advisor another scam as pre screeed contractor process is very limited.  New Roof looks great on paper, estimates are in squares with installation warranty encompassing incidentals valleys, eaves, ventation, fleshing, facia, gutters etc. Mr. Faucet owner very congenial knows just how to play vunerabilities of customer. 

 This was insurance claim, he indicated 20 years w allstate an expert.  He totally misrepresented, did not follow insurance process, pictures of damages, prior approval, secondary claim.  He attempted to circumvent policies, lie, falsify document, confess, slander, not answer call, texts, emails, without threats. Lost much of claim reimbursement ie depreciation due to roofer paperwork and avoidance of claims team.

 He alway needed material partial payments splitting roofing into three upper, lower, carport saying he would complete unfinished sections when began new section but required payments thus warranty statement no money down until 100% satisfied is false.  He received a total of $9,700 roof still not complete properly.  Last email from owner stated a well wishing "I hope you find peace".

 I solicited evaluations from four 5 star rated roofing contractors all concurring that to stop additional internal water damages this new roof would need to be torn completely off, install to inferior to repair roof properly.  Overview from evlauation; skylight just sitting on roof not fleshed or chalked, gutter helmet not put back correctly, drip edge not aligned properly, cutoff of shingles on rake too short allowing water to come into the house, nail lifting shingles makes wter go backwards into the house, chimney not flashed correctly, replacment cap not fit properly, transition area between the 2 top roofs not installed correctly resulting in interior water leaks; fleshing between carport and house not installed properly, new pitch on carport poor shingling causing internal leaks to new t&g beams, new architectural shingles torn with improper install overall roof, storage barn reroofed to match shingles to home those damages; spit plyboard with piecing 2" nails, created large hole strattling, shingles not aligned now leaking water, also installed poorly around drip edges gaps water seepage,as well torn shingles not lay properly.  

 

 

This report was posted on Ripoff Report on 02/11/2015 12:29 PM and is a permanent record located here: https://www.ripoffreport.com/reports/new-roof-siding/marietta-georgia-30062/new-roof-siding-national-roofing-systems-roof-replacement-inferior-workmanship-resultin-1208377. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
0Consumer
0Employee/Owner

#1 Author of original report

Home Adviser

AUTHOR: roberts - ()

POSTED: Thursday, February 12, 2015

I would like to retract any negative inference regarding Home Advisor, referral source for New Roof and Siding aka National Roofing Systems.  I contacted Home Advisor discussing screening process, which varies depending on State mandates. Contrator licenses are verified, background checks run, searches for lawsuits, judgements, unresolved complaints and reviews completed. I did not read the disclaimer posted.  Referral services do their best to match contractors with consumer needs.  It is easier to blame the referral source than myself for being ..... !@##$%^&* 

I explained roofing issues to a professional, understanding Home Advisor representative in customer resolutions. I will be forwarding evaluations along with supporting documents to team for review.  Home Adviser offered intervention through arbitrary mitigation efforts with New Roof & Siding. Based on facts & resolution Home Adviser will proceed accordingly on referral website.  I am very pleased with support of Home Advisor Resolution Team.

Ultimately we as consumers are responsible for the choice of contractors. It gets costly repairing repairs along with residual home damages thus referral websites, consumers helping consumers; Buyer Beware. Unfortunately, when I have been blessed with truly awesome contractors of integrity and pride in workmanship, I have not taken the time to complete website reviews with positive accolades ... for this I am truly sorry. In the case of New Roof & Siding, this was just gross negligence, poor install.

 

 

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