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Report: #240872

Complaint Review: Nexagen USA, LLC - Unlisted By Company Internet

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  • Reported By: Philadelphia Pennsylvania
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  • Nexagen USA, LLC 123 Unlisted By Company Internet U.S.A.

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Nexagen USA, LLC apparently is one of the latest in the cesspool of questionable "health and nutrition products" manufacturers, distributors, et al.

Nexagen USA sold me a weight loss product which did not work, and upon my cancelling of the recurring payment, they informed me of the following: "In your agreement, it states that if you cancel after the first month, but before the second month, you agree to a $60 fee."

As if this wasn't enough, they have now charged me again $85.40 as a monthly charge when I already cancelled. They tied up my last credit card dispute resolution process almost 30 days!!!

Now they will probably do the same thing.

Run as far away as possible from these people, their distributors and anyone associated with Nexagen USA, LLC. Notice it's an LLC everybody!! This structure protects the founder the most from any personal liability or risk of loss.

Just another sick example of the predators in this weight loss industry.

Steven
Philadelphia, Pennsylvania
U.S.A.

This report was posted on Ripoff Report on 03/26/2007 04:51 PM and is a permanent record located here: https://www.ripoffreport.com/reports/nexagen-usa-llc/internet/nexagen-usa-llc-ripoff-product-and-repeated-unethical-billing-practices-unlisted-by-compa-240872. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
5Consumer
0Employee/Owner

#5 Consumer Comment

I Know The Products Work!

AUTHOR: Robndug2007 - (U.S.A.)

POSTED: Monday, June 15, 2009

My husband & I have been using a few diet aid products for quite a few months now. My husband has lost 35 lbs. using these products so I know they work! I've felt better & slept better since I started using these items. Sounds to me like someone didn't follow the proper procedures....like they were told to do!

We have other family members using these same products, not one complaint so far! Only great things to say about Nexagen! This company is wonderful! We are proud to share these products with our family, knowing they are safe & effective for weightloss. We've decided to become distributors for Ron Leyland & his concept to help others while helping ourselves!

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#4 Consumer Comment

NexagenUSA Diet Aid Works

AUTHOR: Denise - (U.S.A.)

POSTED: Monday, December 15, 2008

I have been on the patch for 2 months and have lost 16 pounds so far. These patches do work. I have no desire to eat carbs, and desire to eat healthy. I am now eating to live instead of living to eat.

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#3 Consumer Comment

Nexagen offers many great products that do work.

AUTHOR: Alabamashelia - (U.S.A.)

POSTED: Friday, August 15, 2008

Nothing works the same for everyone. If you and your best friend go to a gym and do the same workout, the results will be different. Also, if you don't do it long enough, it certainly won't work. I am a consumer who uses the patch and know many other people who have had great results with the product. You were told up front that there is a 90 day commitment. Problem is: you didn't commit. The weight loss patch is not a miracle, it is a wonderful aid to help you lose weight. I'm sorry you're negative about the company, but the company is very ethical and provides a great product. Oh, yeah, it's not a license to eat pizza, drink beer, etc. it is an aid and will work if you "aid" the product. Good luck in your endeavor to lose weight, it is truly a struggle.

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#2 Consumer Comment

There is a difference between unethical and inconvenient

AUTHOR: Selcat - (U.S.A.)

POSTED: Wednesday, October 31, 2007

It seems to me this situation could have easily been avoided by knowing what you were agreeing to before purchasing this product. First, if you only used the product for 30 days how do you know if it works or not? Second, you obviously "signed" an online agreement for the $60 or they could not charge it to you. Third, automatic payments are not done manually and usually a company needs 3-5 days to cancel an auto-pay charge. If you cancelled in between the first and second month, this would be normal and obviously you got your money back. For future reference, credit card resolution usually takes 30 days and all our credit card companies are up front about this.

LLC's are completely legal and simply means that if the business gets sued, the officers or owners will not be personally liable ie they will not lose their homes, personal assets, etc. Anyone with a business knows this is a good way to structure your company in legal terms. If your business got sued, would you want to chance losing your home? I only have a small business and it is an LLC because of this exact situation. People are sue crazy these days, this is simply a legal form of personal protection.

Next time I would suggest you take the time to find out what you are getting into. That seems to be the entire problem with your complaint - you jumped in without looking first. Now I am not connected to this company in anyway but I couldn't help but respond to your "ripoff" report because you didn't get ripped off, you were simply inconvenienced because you were not a careful consumer.

Your report would not turn me off this company in anyway but it is a good indicator of what can happen when one doesn't think before acting.

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#1 Consumer Comment

I have been using Nexagen Weight Loss Products and I love it.

AUTHOR: Victor - (U.S.A.)

POSTED: Monday, July 16, 2007

I have used the Nexagen USA, Jen Fe weight loss atch for about 2 months now and I have to say t is the best product I have tried. I lost 22 Lbs so far and 6 inches off my waist. I think the patch is easy to use. I also think anyone can benefit from it. As far as the billing practices go, I have not had the problems the gentleman above has had. I asked why they have the auto ship policy on the patches and they said you do not have to use it if you do not want and I chose to use it anyway. I love it and will tell everyone I know about it.

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