Complaint Review: Nexgrill
Nexgrill Home Depot Failure to honor warranty Pasadena, Texas Nationwide, Texas
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Contacted Nexgrill for warranty on grates on gas grill, 10 months old sold as stainless steel grates but had already rusted and coating was peeling off creating a dangerous situation if ingested. Stainless steel does not rust, they are ripping people off by selling a product they say is stainless but is not. To top it off I have been waiting four months for the replacement grates, coming from china, could have gone to the moon and back 50 times by now. Nexgrill does not back up their chinese made products! Also Homedepot does not give a flip about helping when it comes to warranties. Buyer beware, home depot says to check the warranty first, (the warranty is in the box) Jerked around by nexgrill and homedepot!
This report was posted on Ripoff Report on 11/07/2016 08:01 AM and is a permanent record located here: https://www.ripoffreport.com/reports/nexgrill/nationwide/nexgrill-home-depot-failure-to-honor-warranty-pasadena-texas-nationwide-texas-1336939. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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