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Report: #1437973

Complaint Review: NextGen Leads, George Muller - San Diego California

  • Submitted:
  • Updated:
  • Reported By: Tevis Verrett — Los Angeles CA United States
  • Author Confirmed What's this?
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  • NextGen Leads, George Muller 4110 Mission Blvd. Suite 200 San Diego, California United States

NextGen Leads, George Muller Sold me leads purporting that they were qualified, and then refused to reimburse, nor refund my money. San Diego California

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Arrrgh, I am at the zenith of my frustration. Their 'exclusive leads' are garbage. They are quick to lure you in with a limited time bonus. The rep who called me romanced me into high minimums and new cool toys. 

My first three massively expensive and qualified leads worth was nothing more than the following:  a disconnected number, a shared lead, and an incentivized lead.

When I asked for a refund for these bad leads. . . out of no where I am told that I have to buy 9 leads before I can get a refund.

Can you say, 'bait and switch?"

From customer support:

Hi Tevis, 

 Data lead returns are issued on the 1st and 16th of each month (or the following Monday, if either date falls on the weekend). You must purchase a minimum of 9 leads to receive a refund. Attached is a copy of our refund policy. Unfortunately, I am not allowed to make any exceptions to the rules. 

Stephani Klamm
Customer Support Representative
support@nextgenleads.com
Customer Support line
(858) 703-6007

Shame, shame on them.

This report was posted on Ripoff Report on 04/09/2018 04:45 PM and is a permanent record located here: https://www.ripoffreport.com/reports/nextgen-leads-george-muller/san-diego-california-92109/nextgen-leads-george-muller-sold-me-leads-purporting-that-they-were-qualified-and-then-1437973. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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