Complaint Review: Nextgen tv bandit - Pacolma California
- Nextgen tv bandit 13507 van Nuys Blvd # 4580 Pacolma, California United States
- Phone: 323-486-9225. & 818-303
- Web:
- Category: Next Gen Digital Antenna, Wrongful Billing
Nextgen tv bandit Next Gengadgets Over and xtra charged charges Pacolma California
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2/28/2018.. Ordered pkg deal of 3 bandits for $74.85 Called them within hr. For bank acct. Showed 2 charges one for $224.55 an 2nd pd to next gear. Of $6.74 for international. Charge..i told them texas an california. Are in same country.. was told supervisor would call back.. 3/1 nothing. Calld got same msg.,3/2, got call back. Was asked my bank name an told co. Was investigating i would recieve call back in 24 hrs . I called 3/3, 3/4, till 3/19..each time letting them know i was keeping record of my calls an responses well on 19th i was told needed to email.
To judith@rapid phone center.com. with greivance and send proof of charges. So i did. On 19th.. I recieved no response even after. Re emails an phone calls each day..on 4/3 got response threw email stating they could not locate my charges could i resend ..i did same time..me doing more emails an more calls an keeping record of each..on 4/30 was told was sending my info to upper management. I would recieve a call back before 5pm. Nope nothing ..so again im emailing an calling almost daily...same responses each time..untill 6/26/2018..
On this day as soon as i gave inv. # an my info ..i was told ...sorry we can nolonger help with this matter we nolonger do business with tv bandit..i asked if they could give me the info for who where i was needing to contact ..was told no an hung up on ..yet their site still. Has available tv bandits an there is no other number to contact ...so from Feb.28- June 26,2018. I was blowed off lied to never actually helped then just hung up on an never recieved my $155.94 they took extra out of my acct. An since 26th of june they wont even say anything im just hung up on after i give invoice number..
This report was posted on Ripoff Report on 08/26/2018 11:21 PM and is a permanent record located here: https://www.ripoffreport.com/reports/nextgen-tv-bandit/pacolma-california-91333-4580/nextgen-tv-bandit-next-gengadgets-over-and-xtra-charged-charges-pacolma-california-1458294. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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