NFL digital care NFL game pass wouldn't refund my $100. Explained my situation and stated never got confirmation email. Still refused refund Internet

My wife signed up for free trial in 8/2016 for NFL game pass.  After free trial expired we were not notified about renewal process.  Once I found on my bank statement 8/4/17 that I was charged $99.99 for renewal I tried calling the phone number, but it was a recording.

I emailed them and they stated that they were not going to refund me.  The game pass never worked.  I should not pay for a service that never worked.  They just stated the policy and procedures.  I've never had a company where something doesn't work never refund me, always have. 

These guys are rip off artists and should be shut down.  I expect a refund for an insuffiecent product.