Complaint Review: No 1 Home Roofing - palm harbor Florida
Ripoff Report on CBS 19
Ripoff Report on CBS 19 - Global Marketing Alliance
Ripoff Report on ABC 15 - Smart Shopper
Ripoff Report - Girls Gone Wild
Ripoff Report on Fox 11 - Car Repair
- Author Not Confirmed
- No 1 Home Roofing 35753 Us Highway 19 N palm harbor, Florida USA
- Phone: 7275048874
- Web: no1homeroofing.com
- Category: Roofing Companies
No 1 Home Roofing BUSTER This company is a complete scam and will never fix there problems.On Friday April 2 2012 I hired No 1 home roofing to put a new tile roof on my house. palm harbor Florida
*REBUTTAL Owner of company: OWNER CHOSE COLOR-NOT US
Show customers why they should trust your business over your competitors...
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
This company is a complete scam and will never fix there problems.On Friday April 2 2012 I hired No 1 home roofing to put a new tile roof on my house.
My wife and I went to there store and looked at tile and picked out a color for our house with there salesman. we made the down payment and a few weeks later they came to our house to do the install. I was out of town when the crew showed up and started to install the new tile. My wife went outside to check on the roof and noticed they were putting on three different colored tiles.
She told the workers to stop putting tiles on the house because they were not he ones we ordered. They didn't understand English at all and left our house. My wife called the store and told them it was the wrong color and not to continue work until they got it figured out. The next day my wife came home and the roof was finished and they used all the same colors to finish it.
My wife called Buster and told him it was wrong and he said that's the colors we ordered. She explained to him again that we only picked out one color that there salesman did not tell us there was two other colors that they were going to put on the roof as well. The owner came to our house to talk to my wife and look at the roof he was very rude and told my wife its just a ******* roof deal with it. I came home and called the owner and he was rude to me as well and wanted us to finish paying him.
I told him I will finish paying you when I get what I ordered. I was told it was way to expensive to remove and replace certain tiles. They then offered me a discount if I would leave the tiles on the roof and be done. I agreed they left them there and was done with them at this point.
Now almost three years later the roof is leaking and I called Buster to get it fixed and was told they were not going to fix it because I didn't pay the whole amount.
So because they screwed up to begin with I now have to waste my time and file a law suite against them.Do not ever hire this company and if you have a problem with them let me know.
This report was posted on Ripoff Report on 04/07/2016 11:10 AM and is a permanent record located here: https://www.ripoffreport.com/reports/no-1-home-roofing/palm-harbor-florida-34684/no-1-home-roofing-buster-this-company-is-a-complete-scam-and-will-never-fix-there-problem-1298412. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
#1 REBUTTAL Owner of company
OWNER CHOSE COLOR-NOT US
AUTHOR: No1HomeRoofingInc - (USA)
SUBMITTED: Friday, April 07, 2017
In regards to the compaint listed above, we are not at all of fault to this issue with the customer. The customer and his wife are the ones who chose the tile blend that was installed on the roof. While doing the roof, his wife then decided she didnt like the blend and insisted she only wanted one color that was in the blend. We were willing to change the tiles, but the customer refused to pay for the correction. This would be at fault to the customer, as we do not choose the color of tiles that go on the roofs. The balance was never paid in full-due to this issue only, so the warranty is null and void until balance is paid in full. Years down the road, the customer experienced a leak with an old chimney on the flat roof-which was told to him originally when doing the roof that is would pose a risk to leak in the future, but the homeowner insisted on keeping. In that case, that is also not our fault that the old chimney was wanting to be kept, which later caused issues for them as we had originally expressed. We were then told that we were going to be sued-which no legal action was made due to the non payment and situation with them selecting the tiles
It is unfortunate that the end result with this customer wasn't satisfaction, however, we tried our best to work with the situation and the customer was not willing to participate. Per our outstanding records with Better Business Beaurea and county and city jurisdictions, all complaints are handled or fixed in a quick manner. If the customer is willing to pay his balance, now years later, we would still be willing to honor our warranty and correct any issues he may have.
Advertisers above have met our
strict standards for business conduct.
