Complaint Review: Noble Systems - Atlanta Georgia
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- Author Not Confirmed
- Noble Systems 4151 ashford dunwoody rd NE Atlanta, Georgia United States of America
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- Category: Computer Software
Noble Systems Have you ever been deceived by Noble Systems ?? Join me in a class action lawsuit against them.. Las Vegas, Nevada
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Back in January 2009 I received a proposal for new upgraded software from Noble Systems, which "includes Hardware and Software maintenance". I was told it was going to cost $$$$$ for the upgrade and monthly support. There was NEVER any mention in original proposals that this was in addition to our current support plan.
After sending them a deposit we received our final agreement. After reviewing, we questioned why the verbiage had changed to "Additional Monthly Standard Support Costs". We were told that it was in addition to a one time charge of $$$$$ that was also listed on the proposal, which was not on the original.
At the point we are disputing all maintenance charges. We are also withholding any money due at this time related to the upgrade until this matter can be resolved. It is very unfair and deceptive to allow a customer to think they are paying a certain amount for a service and then have that amount changed after sending in a deposit.
This report was posted on Ripoff Report on 08/19/2009 01:04 PM and is a permanent record located here: https://www.ripoffreport.com/reports/noble-systems/atlanta-georgia-30319/noble-systems-have-you-ever-been-deceived-by-noble-systems-join-me-in-a-class-action-l-482438. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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