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Report: #1461200

Complaint Review: Nocturnal Reader's Box - Clarksville TN

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  • Reported By: Former Forgotten Customer — Pocatello United States
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  • Nocturnal Reader's Box Clarksville, TN United States

Nocturnal Reader's Box NRB Vincent Guerrero Failed to Deliver Clarksville TN

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In May 2018, Nocturnal Reader's Box sent an email to subscribers reporting delays in shipping subscription boxes for April.  April boxes eventually shipped.  Subscriptions continued to renew automatically in May, June, and July and a special box was purchased.  Emails regarding delays ensued with conflicting information and escalating accusations ("What do you people want from me?") that customers were being petty with repeated requests for updates. Some refunds were honored but not all and the owner continued to collect automatic renewals after claiming all renewals were disabled.  eCheck deposits of refunds were denied due to insufficient company funds for many clients. Further, the boxes alleged collectible items were included but the items are unlicensed, illegal productions that are not, by any legal or financial terms, collectible.  Avoid this company as they continue to claim they are only 3 WEEKS (not 3 MONTHS) behind in deliveries and lack the funds to process refunds. 

This report was posted on Ripoff Report on 09/17/2018 09:26 AM and is a permanent record located here: https://www.ripoffreport.com/reports/nocturnal-readers-box/clarksville-tn/nocturnal-readers-box-nrbvincent-guerrero-failed-to-deliver-clarksville-tn-1461200. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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