Complaint Review: Nomorerack.com Inc - Internet
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- Author Not Confirmed
- Nomorerack.com Inc Internet USA
- Phone:
- Web: support+id3313015@nomorerackcom.zen...
- Category: Credit & Debt Services
Nomorerack.com Inc not refund until now Internet
*UPDATE Employee: NoMoreRack.com - Customer Care
*Author of original report: no reason for delay
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I ordered a women watch in Dec 2013 ( #11442036) from Nomorerack.com and paid to Nomorerack.com Inc with $4080 use my credit card. After I received it in Dec 13, I found : 1. no invoice, 2. simple packaging, 3. different with the ad. So I decided to return it. I sent it on Dec 15 (return# 204590-1). Its rules said , the process for all returns within one (1) week of receiving the item. On Dec 28 I received the E-mail from Diane M (request # 3313015) written on Dec 25,
It means the refund may last 2 weeks but until now the refund has not been back to me. They alway said waiting for the vendor’s reply. I think it may be a fraud. Please tell me how can I get the refund back and how can I ask for my loss.
This report was posted on Ripoff Report on 01/28/2014 04:00 PM and is a permanent record located here: https://www.ripoffreport.com/reports/nomorerackcom-inc/internet/nomorerackcom-inc-not-refund-until-nownbsp-internet-1119118. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 UPDATE Employee
NoMoreRack.com - Customer Care
AUTHOR: Nomorerack.com Customer Care - ()
SUBMITTED: Thursday, February 06, 2014
Hi,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
Thank you for posting your Order number. We have gone ahead and sent you an email to the email address we have on file regarding the steps taken to have this matter resolved. Should you have any further concerns or inquiries regarding this concern, please feel free to reply back to that message. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
#1 Author of original report
no reason for delay
AUTHOR: Xin Zao - ()
SUBMITTED: Tuesday, January 28, 2014
Nomorerack said they are still waiting for the vendor's reply, but it is not the reason for delaying the refund, because I
paid money to Nomorerack.com Inc. So the company should refund me soon.
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