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Report: #1187054

Complaint Review: Nordictrack - Nationwide

  • Submitted:
  • Updated:
  • Reported By: J — Stamford Connecticut
  • Author Not Confirmed What's this?
  • Why?
  • Nordictrack Nationwide USA

Nordictrack ICON Health and Fitness Warranty service will not be provided until I disassemble the treadmill and attempt to fix machine. Nationwide

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I purchased my Commercial 1750 and the extended warranty from Nordictrack.com on 10/13, we use the treadmill approximately 4 times a week.  The machine was working great, until about a month ago when it started making a squeaking sound when we use the incline.  The sound has increased in intensity to the point that we can’t use the incline because the noise it too annoying.  I contacted Nordictrack’s customer service to get the machine fixed and they refused to send someone to fix the problem. 

Beware of the warranty terms and conditions.  They first expect the owner to take the machine apart and attempt to fix the problem before they will agree to send a technician.  

This report was posted on Ripoff Report on 11/05/2014 03:50 PM and is a permanent record located here: https://www.ripoffreport.com/reports/nordictrack/nationwide/nordictrack-icon-health-and-fitness-warranty-service-will-not-be-provided-until-i-disasse-1187054. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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