Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #530784

Complaint Review: Norristown Telephone - USBI - Internet

  • Submitted:
  • Updated:
  • Reported By: Justice — Chicago Illinois United States of America
  • Author Not Confirmed What's this?
  • Why?
  • Norristown Telephone - USBI Internet United States of America

Norristown Telephone - USBI Unauthorized Charges Internet

*Consumer Comment: Me Too

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I saw a charge for $16.78 from USBI - Norristown telephone on my AT&T bill.  I did not authorize any such charge.  I called USBI at 888-472-8724 and got through immeidately (even though I called on a Monday).  I spoke to an Anthony who told me that the service was for a "Dial Around Calling Plan."  I didn't even know what that was!  I told him to cancel the service immediately that I did not authorize it and that I want a full refund.  I asked how it got on my bill he said that I had authorized it (a lie) and gave me some email address that wasn't even mine!! 

I will be checking my bill next month to see if this charge pops up again.  This is the 2nd time a fraudulent charge has shown up on my AT&T bill! 

This report was posted on Ripoff Report on 11/30/2009 11:44 AM and is a permanent record located here: https://www.ripoffreport.com/reports/norristown-telephone-usbi/internet/norristown-telephone-usbi-unauthorized-charges-internet-530784. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 Consumer Comment

Me Too

AUTHOR: Renewed Minds - (United States of America)

POSTED: Monday, June 21, 2010

I just noticed a charge on my account with AT&T.  I too called the number shown for USBI, and it is purportedly Norristown.  I spoke with John (Agent 1) and he said they will remove the charge.  I then called AT&T because I wanted to know HOW a company could submit charges to my account without authorization.  I was told by AT&T that the FCC allows this when a company receives either written or verbal authorization for services.  AT&T suggested I call USBI back and request a copy of the written or verbal confirmation for billing.  I did, and they gave me this e-mail address info@freecallzone.com (note it is neither USBI nor Norristown).  I was also given the address Norristown Telephone P.O. Box 1566 Blue Bell Norristown, Pa 19422.  This will continue as long as the FCC allows companys to do this.  Please write me at (((ROR redacted))) if you want to share what else (if anything else) was done to rectify this situation.  


 


 

CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
Respond to this report!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now