North Point Management, Tim Arel, located at Northern Blvd, Unit 9, Amherst, NH and Welch Ave, Unit 6, Stoughton, MA 02072 Horrible Deceiving Management Company that just takes money. Amherst New Hampshire

The report against North Point Management is a fradulent report filed by a competitor.  If you read the facts, it is clear that the "person" is making false statements as the facts allegaed are impossible based on how a condominium operates.  Specific examples include:

1. The claim that North Point can raise fees and that "owners continued to pay more money as much as double every 3 months".  Per the condominium governing documents and NH State Law, the Board of each Association adopts an annual budget and is the only group that has the authority to raise fees.  It is impossible for a management company to raise the monthly condominium fees for any association.

2.  The writer states "suffered from unknown nickle and dime costs that the company put on every month to the owners".  North Point Management uses a system where each Board sees and approves all invoices every month before they are paid.  As such, the Board sees and has to review al North Point invoices prior to payment.  As such, it is impossible that an Association be billed and pay for unknown fees as they would have had to approve the release of payment.  It is also important to note that North Point's fees are based on a fixed agreement entered into with each Association.

3.  "A lot of surprise fees came into the picture since the company was used and they continue to use "bully" approach to say the charges are right."  Again, this is impossible since each Board sees and approves all invoices prior to payment. I WOULD ENCOURAGE ANYONE TO SPEAK WITH OUR REFERENCES AS THEY WILL PROVIDE A TRUE PICTURE OF THE SERVICES WE PROVIDE.

4.  "They never even visited our property on a regular basis to see what the problems are."  Contrary to this false claim, North Point actually provides a detailed site inspection report that incorporates pictures and notations after each site inspection.  These reports are emailed to the Board before we leave the property to ensure they are aware of the issues seen and any comments we have on the property.  AGAIN, THESE REPORTS ARE PERFORMED BASED ON THE CONTRACT WITH EACH PROPERTY.

5.  "They will burn your cash and take you for a ride."  THIS CLAIM ALLEGES THEFT AND IS EXTREMELY AGGREGIOUS. Per the condominium governing documents and NH State Law, only the Board can approve expenses, contractors and make any of the decisions for an Association.  Since the Board's we work with see and approve al invoices for their Associations, it is impossible for North Point to "burn cash" as alleged.  

I WOULD ALSO WELCOME THE INDIVIDUAL WHO WROTE THIS "REVIEW" TO PROVIDE THEIR TRUE NAME AND CONTACT INFORMATION SO THAT ANYONE CAN SEE THE REAL BASIS FOR THEIR REVIEW.  I HOPE THAT ANY POTENTIAL CUSTOMER WILL TAKE THE TIME TO SPEAK WITH OUR CURRENT CLIENTS AND TO SEE THE SYSTEMS WE UTILIZE WHICH PROVE THAT THIS REVIEW IS FRADULENT.

IN FACT, NORTH POINT MANAGEMENT IS:

*  The only Accredited Association Management Company in NH and 1 of only approximately 200 in the United Stated.  

*  We adhere to and have been certified by CAI as adhering to the strict CAI ethical guidelines.

*  We are accredited by the Better Business Bureau.

*  We are members of CAI and the United States Association of Accredited Business