NorthStarMoving (New York) Misleading Advertising New York Internet

I hired these people and it was a fraud. They advertise $50 per hour for two men and a truck but they charge way more than that, they are careless (several pieces of my furniture got scratched), and they didn't provide a certificate of insurance as agreed over the phone (the pic in the ad says that they are fully insured). For a three hour move, I ended up paying $340. They alleged that they had to pay to rent the truck, that there was trafffic, and other non-sense fees. Amazingly enough, the pic in the ad says "No Hidden Fees".

They waited until the truck was loaded to surprise me with this total (meaning I had to either accept the rate or calll the police to get my stuff). Kind of blackmailing. I chose to pay hoping that I would be able to sue these thieves in small claims court later on but there is no website or physical address (so they cannot be notified). It was a total rip-off. Even the truck driver said that he agreed with me but that he didn't care about the people sub contracting them since they didn't pay them enough. I called the company after and they went unresponsive. I hope that this report can do something to prevent this from happening to other people.