Report: #546886

Complaint Review: Norton Anti-virus - Internet

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Submitted: Tue, December 29, 2009
Updated: Tue, December 29, 2009
Reported By: Lauren — Dallas Texas United States of America

Author Not Confirmed

Why?

Norton Anti-virus Internet United States of America

Phone:
Web: www.norton.com
Category: Software

Norton Anti-virus Unauthorized Renewal Charge Internet

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Norton has billed be $75 for a subscription renewal on a computer I haven't used in months. I won't connect to the internet and the anti-virus software never worked 100% correctly to begin with. This must be a common problem because there are several links to solving this problem on thier website. According to their website, the approximate hold time is 1 minute and I have currently been on hold for 37 minutes. I am sure Norton hopes people won't notice this $75 on their CC, but they didn't slip past me.

This report was posted on Ripoff Report on 12/29/2009 12:04 PM and is a permanent record located here: https://www.ripoffreport.com/reports/norton-anti-virus/internet/norton-anti-virus-unauthorized-renewal-charge-internet-546886. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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