X  |  CLOSE
Report: #181370

Complaint Review: Nova Pointe LLC - Nationwide

  • Submitted:
  • Updated:
  • Reported By: East Hartford Connecticut
  • Nova Pointe LLC 2060East Francis Street Nationwide U.S.A.

Nova Pointe LLC ripoff -scam Ontario California

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..
This company was advised fifteen minutes after the authorization that the authorization on my card had been made by my fourteen year-old son. I attempted to notify them through their phony email address (cs@whiteovernight.com ) which they do not respond to, and their phony voicemail box (909-930-3060) which they do not respond to either, I finally got through to someone after finding a toll-free sales number and was told it wasn't their responsibility if my card was used without my permission even if I did let them know less than 15 minutes later. I cancelled my card that day and they have been trying to charge my account ever since March 6, 2006, the initial authorization was made on March 2, 2006.

A woman named Diane was the rudest erson I have ever had the misfortune of having to speak with and basically told me that it was too bad they were going to charge me whether I had authorized it or not. When I asked what their responsibility was, she replied nothing, when I asked in what type of time frame they were supposed to respond to voicemail and email she had no response. She did tell me that my voicemail and email cancellations did not constitiue cancellations, stating the only way to cancel was to wait until Nova Pointe returned my calls and emails. Amazing. I was so sickened by this obvious scam and attempt at a shakedown. This company should have it's assests frozen and be subject to a class action suit for fraud. What they are doing is inexcusable, if a consumer attempts to cancel a contract within 24 business hours, that should be honored, if a consumer attempts to cancel a contract prior to shipping, it should be honored.

Veronica
East Hartford, Connecticut
U.S.A.

This report was posted on Ripoff Report on 03/15/2006 02:10 PM and is a permanent record located here: https://www.ripoffreport.com/reports/nova-pointe-llc/nationwide/nova-pointe-llc-ripoff-scam-ontario-california-181370. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now