Report: #1394793

Complaint Review: Noveau Restor

  • Submitted: Tue, August 22, 2017
  • Updated: Tue, August 22, 2017
  • Reported By: Lourdes — Las Piñas Alabama Philippines
  • Noveau Restor


Noveau Restor Facebook Deceptive Promo of Noveau Restor Eye and Skin Cream Trial/Unauthorized Monthly Charges on Credit Card Marked as Subscription/ On a trial basis but charges were done on June, July and August 2017 on the 2 products which amounted to almost 600 US Dollars on my Statement Billing. Internet, Lake Tahoe, NV 89449

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On May 2017, while in Florida, USA, I read a Facebook promo on the trial of Noveau Restor skin cream and eye cream products. They sent me the trial products in Staten Island, NY during my last leg of travel in USA. 

Last July 2017, I was so surprised to see on my JBilling Statement the June 2017 charges done on my credit card in the amount of almost 200 USD. I did not give any permission to the company to charge me for these products on trial nor did I receive a Feedback Form for the trial. Had I known that it would cost me that much, if they had sent me a Feedback Form, I would have returned those 2 products right away.

Then only this month, August 2017, I was charged again for the month of July, for the same products which I did not re-order. I reported these transactions to my credit card company and was aghast to find out that I have been charged again on the August billing. According to my credit company, the charges were categorized as "Subscription', meaning I will be charged monthly for them and till when, I do not know! That is blatant violation of my rights as a consumer!

Since I was not the only one duped into this kind of scam, my testimonies and facts are strong enough to pin down and file charges against that company, Noveau Restor! My credit company had been properly advised about this.  I have submitted my dispute letter and the necessary documents to make the company liable for their despicable scam. 

Hoping for your support and help in my plight.

This report was posted on Ripoff Report on 08/22/2017 08:18 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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