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Report: #181395

Complaint Review: NPMG - Diana Moya - Phoenix Arizona

  • Submitted:
  • Updated:
  • Reported By: Phoenix Arizona
  • NPMG - Diana Moya 2398 E. Camelback Rd. #850 Phoenix, Arizona United States of America

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NPMG contacted me regarding "whole sale rates" in regards to my credit card processing and said that I had been "pre-qualified" to save 5,000.00 dollars a year. Now figuring this would be to good to be true I went against my better judgement and accepted the offer for a Account Executive to come and meet with me.

Well in walked Diana Moya she pulled out her handy laptop and after inputting a bunch of numbers said I would be able to save 3000.00 a year if I accepted her proposal and start processing all my credit cards at her one low rate of 1.75% she also included a .20 cent trans action fee as well as a .20 cent fee for all of my debit cards.

The only hich was that I would have to lease a terminal from her at 99.00 a month for 60 months. It was simply the cost of doing business she explained. Well I was in a rush and figured why not I could use an extra 3,000.00 so I signed the paper work and ask Diana if I would be able to cancel if the numbers didnt reurn what she had promised. She said I could cancel at any time with out penalty so I figured I had nothing to lose.

Fast forward 2 months I start recieving statements that have all kinds of crazy fees on them that I had never seen before and had no idea what they were. Although I did have a rate of 1.75% I also had a rate of 3.0% and 4.0% with the vast majority of my business falling under the 4.0% rate!!!!!

And all those debit transaction she promised I would only spend .20 cents a transaction on? NON-EXISTENT!!!!! I have tried to call NPMG a million times or so and oddly enough noone answers there phones... EVER!!! After calling the lease company and being told there is no way to cancel the lease with out buying it out for oh 5,100.00 I'm basicaly stuck!!!

Diana Moya stated she would save me 349.00 a month before my equipment cost. In reality she is now costing me over 200.00 a month more then I was paying with my old company!!! DIANA MOYA IS A LIAR AND A THIEF avoid her at all costs or you will be the next victom of her scam!!!!!

Apparantly some people don't need to sleep at night and Diana Moya is one of them. Be warned Diana Moya is in the Dallas area and although she may look innocent and trust worthy. She is in fact a DISHONEST SCAM ARTIST.

Tim Dallas, Texas
U.S.A.

This report was posted on Ripoff Report on 03/15/2006 04:08 PM and is a permanent record located here: https://www.ripoffreport.com/reports/npmg-diana-moya/phoenix-arizona-85016/npmg-diana-moya-ripoff-scam-liar-thief-totally-dishonest-phoenix-arizona-181395. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#3 Consumer Comment

Heres what you do

AUTHOR: John - (U.S.A.)

POSTED: Tuesday, May 23, 2006
You are not alone in this. I immediately went to my bank and closed my business account and opened a new one. Its kind of a pain but its worth it. The next thing i did was contact my processor and make sure NPMG was not going to cancel them. I told them i was a victim of fraud. This way you can still process your CCs. The next thing i did was send the machine to Lease Finance Group. Make sure you have UPS do a signed delivery confirmation. I am thinking now i should have taken a picture of the unopened box.



Contact your State Attourney General and file a complaint. The BBB has complaints a mile long about NPMG and Lease Finance Group.



I spoke to a friend who is an Attourney and told him about this scam and he said its pretty common practice. I really think this could be a 60minutes special. Lease Finance Group is a huge company. They lease all kinds of stuff and make billions of dollars doing it. They will call you day and night to try and get money from you.



Lately they have been using a machine to call my business. THe message says i am late on payment and they give me a phone number to make arrangements. I guess they gave up on the live person calling me. Good luck. Please post any follow up you do.
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#2 Consumer Suggestion

Do not blame Diana, blame all NPMG system, they are all the same.

AUTHOR: Crystal - (U.S.A.)

POSTED: Saturday, May 20, 2006
I read many painful story in this site, Diana Moya is small part of a big machine target newbies want to save their processing cost.



File complaint to G.A Office and FTC is not enough to stop or make them solve your case.

Write more to media what ever media you can access it, most Local news channel have consummer complaint, use them as starter, if more person live in same area, write to them, it will let them aware of the problem.



As media member, they always want their rating up, the more story broke the more rating, so use it as your tools.



I may be never get response from them, so keep patient, write more and again again.



Let NPMG find you in your term, they want more newbies.



Switch the bank account, send machine back is temporarily to solve the matter, after that do not stop keep fighting by go on line, find any source which NPMG promote, leave comment, feedback.



They do not scare your complaint (which they are already prepare to defense) but they will scare to let media run their story.



So make it happen by save your little time, write email letter, fax to any media you know of.

Utilize the power of internet, many website out their will send your story far more than you can images.
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#1 Consumer Suggestion

Close you account and ship the machine back to them

AUTHOR: Dennis - (U.S.A.)

POSTED: Monday, March 20, 2006
Hello:



I have the same problem before, please switch your bank account number, notify your bank and ship the equipment back to them.



Call Attorney General Office to file a complaint about NPMG and CIT Group.

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